Partnerships Manager - Loyalty

Company Description

Loyyal is an innovation-driven company transforming the loyalty through a cutting-edge Enterprise SaaS Suite powered by patented blockchain technology. The organization focuses on helping loyalty programs reduce operational complexity while increasing incremental revenue and program efficiency.

Loyyal’s platform enables businesses to deliver secure, scalable, and cost-effective rewards that better resonate with their members. By leveraging blockchain, the company enhances customer engagement and long-term loyalty in a highly competitive marketplace. Team members at Loyyal contribute to reshaping the loyalty landscape and elevating how businesses build customer relationships.

Role Description

The Partnerships Manager - Loyalty is a full-time, on-site role based in Dubai, responsible for developing and managing strategic partnerships with loyalty programs, brands, and key ecosystem stakeholders. This role includes identifying and securing new partnership opportunities, negotiating and structuring commercial agreements, and maintaining strong relationships to drive mutual value and revenue growth.

The Partnerships Manager will collaborate closely with product, sales, and operations teams to design and implement loyalty solutions, ensure seamless partner onboarding, and oversee the delivery of partnership commitments.

Day-to-day activities involve analyzing partner performance, preparing business reviews, coordinating joint marketing and customer engagement initiatives, and managing projects from concept through execution. The role also requires staying current on loyalty and payments trends to advise partners and inform Loyyal’s partnership strategy.

Qualifications

• Strong domain expertise in Loyalty Programs and Customer Loyalty, with experience designing or managing loyalty initiatives.
• Solid Analytical Skills to interpret data, optimize program performance, and build clear business cases for partnerships.
• Demonstrated Sales capabilities, including prospecting, relationship building, and closing partnership or commercial agreements.
• Effective Project Management skills to coordinate cross-functional teams, manage timelines, and deliver complex partner solutions.
• Relevant experience in SaaS, fintech, payments, or customer engagement platforms is highly beneficial.
• Excellent communication, presentation, and stakeholder management skills, with the ability to work with senior decision-makers.
• Bachelor’s degree in Business, Marketing, Finance, or a related field; advanced degrees or certifications in loyalty or CRM are an advantage.
• Ability to work on-site in Dubai and collaborate with international partners across time zones.