Senior Manager SRA Service Delivery

Organisation/Entity: Sydney TrainsJob category: ProjectsJob location:

Burwood, NSW, AU, 2134Job reference number: 109268Employment type: Permanent Full-Time

Salary range

An attractive remuneration packageLead safety, risk and operational excellence across one of NSW’s most critical transport networks.

Drive safety culture, operational risk and continuous improvement outcomes across a complex, high-reliability operational environment.

In this role, you'll:

Play a pivotal leadership role in partnering with senior operational leaders to deliver best-practice safety, risk and assurance (SRA) services across the business. You will provide expert advice that strengthens compliance, enhances operational performance and supports safe, reliable service delivery.

Lead a team of SRA specialists, championing a proactive safety culture, influence positive behavioural change and oversee initiatives that deliver measurable improvements in safety performance, operational effectiveness and organisational capability.

Work in a dynamic and highly regulated environment, driving continuous improvement through assurance, coaching, mentoring and capability uplift programs, ensuring the business is equipped to manage risk and meet its operational accountabilities.

This is a highly visible leadership opportunity for an experienced SRA professional who can build trusted relationships, influence at senior levels and translate strategy into practical operational outcomes.

For more information on this position and business unit, please view the role description and information pack.

About You

Demonstrated leadership experience within a complex, high-risk and/or high-reliability operational environment.

Strong expertise in one or more of safety, environment, quality or risk management disciplines.

Proven ability to influence senior stakeholders and drive positive safety culture and behavioural change.

Experience leading assurance, compliance or continuous improvement initiatives that deliver measurable outcomes.A collaborative leader with the ability to coach, mentor and develop high-performing teams.

Tertiary qualifications, or equivalent industry experience, in a relevant discipline such as safety management, auditing, assurance or risk.

Join us and help shape a safer, more resilient and high-performing transport network that keeps NSW moving.

About Us

At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.

Our trains and network are evolving to meet the needs of our customers now and well into the future. We’re continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policyApply today Applications close 11:59 PM Sunday 26 July 2026.

For more information about this role, please contact GARY.LAZZAROTTO2@TRANSPORT.NSW.GOV.AU.Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSWJob Segment: Consulting, Manager, Risk Management, Service Manager, Developer, Service, Management, Finance, Customer Service, Technology