Senior Client Account Manager (Digital Marketing Agency | Paid Ads Experience Required)

We’re looking for a Client Account Manager with hands-on digital marketing agency experience and a strong understanding of paid ads to join our fully remote team.

At DOT & Co., we specialize in client account management for digital marketing agencies - helping agency owners retain clients, improve communication, and scale sustainably. If you’ve worked inside an agency, understand how paid media campaigns perform, and enjoy being the bridge between clients and execution teams, this role is built for you.

About the Role

As a Client Account Manager at DOT & Co., you’ll be the primary point of contact for our digital marketing agency clients, overseeing their client relationships and ensuring smooth, successful project execution. You’ll work closely with internal teams (ads specialists, project managers, etc.) to manage timelines, deliverables, and expectations.

This is a remote, full-time role where you’ll have the freedom to work from wherever you choose and set your own hours.

What makes this role different? As a CAM with DOT & Co., you take on the challenge of operating fractionally in digital marketing agencies. What does that look like? You’ll essentially be supporting clients in two agencies at a time–usually two very different agencies, with different team structures, service offerings & industry niches as well.

This role is a perfect fit for you if you get bored with everyday looking exactly the same, love talking to clients, are a total nerd about marketing–but you also love to stay organized, develop processes where you see gaps, and are open to learning and growing in your career.

What We’re Looking For

• Required Experience: Minimum 2 years experience working in a digital marketing agency (client-facing role preferred)
• Marketing Expertise: You can speak confidently about digital advertising, analytics, and campaign performance. Your experience allows you to be a valuable advisor to clients.
• Project Management Skills: You’re organized, efficient, and love staying ahead of deadlines. Experience with managing clients, campaigns, and deadlines is essential.
• Strong Communicator: You build relationships effortlessly and excel in virtual environments. You’re comfortable having candid conversations with clients and internal teams.
• Self-Starter: You’re motivated to take ownership of your work and thrive with autonomy. You’re proactive and can juggle multiple priorities at once.
• Open to Learning & Growth: This role will require stepping into environments that may feel completely new to you–it’s important that our team has a growth mindset, and is willing to take on any challenge.

This role is not for you if…

• You don’t have direct experience in digital marketing or client account management.
• You struggle to work independently or meet deadlines.
• You’re shy or uncomfortable managing relationships virtually.
• You’re looking for a rigid 9-5 job in an office environment.
• You prefer to work independently. The role itself is quite autonomous, but it’s important that you love working with clients, and teams alike.

What We Offer

• 100% Remote Work: Work from wherever you want—home, a coffee shop, or even a beach in Bali.
• Flexibility: Set your own hours to fit your lifestyle. Early bird or night owl, you choose.
• Training & Support: Comprehensive training in our proven client account management process, plus continuous support to help you succeed.
• Competitive & Progressive Salary: Above-market compensation for the right candidate.

At DOT, we believe that some of the best talent doesn’t always fit a traditional checklist. If you’re confident in your ability to thrive in this role and bring valuable strengths to the table, we encourage you to apply.

Join us and elevate your marketing career while enjoying the freedom to work on your own terms!

Want to hear more from real CAMs on our team? Learn more here: https://www.dotandcompany.co/camapply

To apply

Please complete your application via this intake form: https://app.dotandcompany.co/widget/survey/4kFIfkOwkmiJqjlruph6

Applications must include both required video assessments to be considered.

This role requires hands-on experience in paid digital advertising (Meta, Google, etc.). Applications without this experience will not be considered.

Compensation Range

$60,000 CAD-$80,000 CAD/year