Lead Delivery Manager

Lead Delivery Manager (Contract)Location: Waterloo, London Working Pattern: Hybrid – 2–3 days per week in the office Contract Length: 6 Months Day Rate: £650–£675 per day IR35 Status: Inside IR35

About the Role

We are looking for an experienced Lead Delivery Manager to join one of the UK's leading omnichannel retailers on an initial six-month contract.

This is a key leadership role within the technology and data function, responsible for driving the successful delivery of strategic initiatives across a complex, fast-paced environment. You'll work closely with engineering, product, data and business stakeholders to ensure programmes are delivered on time, within budget and to a high standard.

You'll be an experienced delivery professional who thrives on removing obstacles, managing dependencies and leading cross-functional teams to deliver tangible business outcomes.

Key Responsibilities

• Lead the end-to-end delivery of complex technology and data programmes.
• Manage multiple workstreams across engineering, product, architecture and business teams.
• Drive delivery planning, governance, RAID management and reporting.
• Ensure projects are delivered to agreed scope, timelines and quality standards.
• Identify, manage and mitigate delivery risks, issues and dependencies.
• Build strong relationships with senior stakeholders across Technology and the wider business.
• Facilitate planning sessions, sprint reviews, steering committees and programme governance forums.
• Track delivery progress using appropriate Agile and Waterfall methodologies where required.
• Support continuous improvement of delivery processes and ways of working.
• Ensure effective communication across all levels of the organisation.
• Skills & Experience
• Essential
• Proven experience as a Lead Delivery Manager, Senior Delivery Manager or Programme Delivery Manager.
• Strong experience delivering large-scale technology and digital transformation programmes.
• Experience managing cross-functional teams across Engineering, Product and Data.
• Excellent stakeholder management skills, including engagement with senior leadership.
• Strong understanding of Agile delivery methodologies (Scrum, Kanban, SAFe) with experience working in hybrid delivery environments.
• Experience managing programme governance, RAID logs, milestones and reporting.
• Exceptional planning, organisation and prioritisation skills.
• Excellent communication and influencing abilities.
• Desirable
• Experience delivering data and analytics programmes.
• Experience working with cloud technologies and modern data platforms.
• Retail, eCommerce or omnichannel experience.
• Experience working alongside Data Engineering, Data Science or Platform Engineering teams.
• Familiarity with Jira, Confluence and Azure DevOps.
• What's on Offer
• 6-month contract£650–£675 per day
• Inside IR35Hybrid working – 2–3 days per week from the Waterloo, London office
• Opportunity to lead the delivery of high-profile technology and data initiatives within one of the UK's largest omnichannel retail environments.

Ideal Candidate

• You'll be a confident and collaborative delivery leader with a proven track record of successfully delivering complex technology programmes.
• Comfortable navigating ambiguity, you'll be able to balance strategic oversight with hands-on delivery management, building strong relationships across technical and business teams while maintaining focus on delivering measurable outcomes.
• This role would suit someone with experience leading enterprise-scale transformation programmes in fast-paced organisations, particularly within retail, eCommerce or customer-focused businesses.