We are one of the leading oil & gas companies in the region We are seeking a detail-oriented and proactive Billing and Accounts Coordinator to support invoicing, receivables follow-up, and customer account administration across multiple regional markets.
The ideal candidate will play a key role in ensuring timely and accurate billing, maintaining strong customer communication, and supporting overall finance and customer service operations.
Key Responsibilities
Billing & Invoicing
- Prepare and issue accurate invoices for products and services in a timely manner
- Process credit notes, debit notes, refunds, and invoice adjustments
- Generate proforma invoices and customer statements
- Maintain and update customer account records and billing databases
- Monitor invoice status, outstanding balances, and payment timelines
- Respond to customer billing inquiries and resolve invoice-related discrepancies
- Coordinate with internal departments to ensure smooth billing operations
- Prepare periodic billing, aging, and receivables reports
- Ensure compliance with internal controls and company procedures
- Support monthly and quarterly billing targets while working within tight deadlines
- Accounts Receivable Support
- Follow up with customers regarding outstanding payments and overdue balances
- Coordinate with operations and commercial teams to resolve invoicing issues
- Assist with customer account reconciliations and balance confirmations
- Review customer payment trends and support credit monitoring activities
- Participate in receivables review meetings and collection follow-ups
- Assist in improving cash flow through effective receivables management
- Customer Service & Administration
- Maintain professional communication with customers through email, phone, and in-person interactions
- Handle customer concerns efficiently while maintaining strong service standards
- Support new customer account setup and verification processes
- Contribute ideas for improving billing workflows and customer service processes
- Assist during internal and external audits when required
- Support additional sales administration or finance-related activities as assigned
Accounts Receivable Support
- Follow up with customers regarding outstanding payments and overdue balances
- Coordinate with operations and commercial teams to resolve invoicing issues
- Assist with customer account reconciliations and balance confirmations
- Review customer payment trends and support credit monitoring activities
- Participate in receivables review meetings and collection follow-ups
- Assist in improving cash flow through effective receivables management
- Customer Service & Administration
- Maintain professional communication with customers through email, phone, and in-person interactions
- Handle customer concerns efficiently while maintaining strong service standards
- Support new customer account setup and verification processes
- Contribute ideas for improving billing workflows and customer service processes
- Assist during internal and external audits when required
- Support additional sales administration or finance-related activities as assigned
Requirements & Skills
- Preferably Bachelor's degree in Accounting, Finance, Business Administration, Management, or related field
- 4 to 6 years of experience in billing, invoicing, accounts receivable, or customer service operations
- Experience working with ERP systems; Oracle experience will be an advantage
- Strong proficiency in Microsoft Excel and financial reporting tools
- Good understanding of invoicing processes, receivables management, and account reconciliations
- Strong communication and interpersonal skills
- High attention to detail and accuracy
- Good organizational and time management abilities
- Ability to manage multiple priorities and work under pressure
- Problem-solving mindset with a customer-focused approach
- Comfortable handling financial and numerical data
- Team player with good coordination skills across departments
- Professional communication skills in English
