Data and Insights Officer

JOB PURPOSE

The Data & Insights Analyst will play a key role in transforming how our organization understands, uses, and communicates data, acting as a strategic bridge between our organizations’ creative, research, and operational sides - turning scattered information into meaningful narratives and evidence-backed insights.

This role will focus on identifying and consolidating data across our projects, research, and archives - developing dashboards, visualizations, and insights that bring clarity and narrative power to our work.

Over time, this role will also explore how AI tools can enhance efficiency, creativity, and impact - from data analysis and reporting to supporting our storytelling and conceptual projects.

This is an ideal role for someone who is analytical, creative, and curious - a thinker who sees patterns in information and can turn them into meaningful stories and insights.

KEY RESPONSIBILITIES

• Develop a comprehensive understanding of the organization’s data landscape and identify key data sources across departments.
• Design and implement frameworks for data collection, governance, and analytics that align with organizational objectives.
• Create and present visual data stories, dashboards, and insights to inform leadership decisions and highlight impact.
• Partner with teams across projects, research, and communications to translate complex data into accessible narratives.
• Collaborate with the Senior Manager, Technology, to explore and pilot AI tools that support productivity, analysis, and innovation.
• Support strategic planning by providing evidence-based insights, reports, and recommendations.
• Build organizational capability in data literacy through knowledge sharing and internal training sessions.

Collect, clean, and organize data from multiple internal and external sources (project databases, archives, reports, media libraries, etc.).

• Maintain structured data repositories and ensure consistent data standards across teams

Design and maintain dashboards and visual reports using tools such as Power BI, Tableau, or Google Data Studio.

• Track project metrics, performance indicators, and outputs to support monitoring and evaluation.
• Support the preparation of periodic reports, infographics, and presentations for internal and external stakeholders.
• Conduct routine data quality checks and troubleshoot discrepancies.
• Assist with data-driven automation and process improvement initiatives.
• Research emerging technologies and recommend relevant AI or analytical tools for adoption.
• Ensure all data handling aligns with privacy, ethics, and organizational governance standards

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Data Science, Information Systems, Statistics, Computer Science, or a related field.
• Strong analytical and problem-solving skills, with the ability to interpret and communicate complex information clearly.
• Proficiency with data visualization and analytics tools (e.g., Power BI, Tableau, Excel, Google Data Studio).
• Understanding of data management, reporting, and visualization best practices.
• Excellent communication and presentation skills, with an eye for design and storytelling.

Minimum Experience

• 5+ years of experience in a data analysis, research analytics, or business intelligence role.
• Experience consolidating and analyzing data from diverse sources.
• Exposure to (or strong interest in) AI, machine learning, or automation tools is an advantage.
• Experience working in a mission-driven, creative, or research-based environment preferred