VIP & Hospitality Sales Senior Specialist

Job Overview

The VIP & Hospitality Sales Senior Specialist sits at the intersection of revenue generation and premium guest experience at Al Ahli Club Company.

This dual-purpose role is responsible for both selling and operating the Club’s VIP and hospitality products, including Sky Boxes, Gold, and Silver sections.

From closing sales to coordinating catering and ensuring a flawless premium matchday experience, this individual owns the VIP product from first contact to final whistle.

The role demands a unique blend of commercial sharpness and operational excellence, ensuring that high-value guests receive a world-class experience every time they visit the stadium.

Key Responsibilities

• Drive sales of VIP and hospitality packages, including Sky Boxes, Gold, and Silver sections, through proactive outreach, relationship building, and renewals.
• Own the matchday delivery of all VIP sections, ensuring every detail from setup to guest arrival and post-match service meets premium standards.
• Coordinate catering, F&B service, and vendor logistics for all VIP and hospitality areas on matchday.
• Build and maintain strong, trust-based relationships with high-value clients, corporate buyers, and VIP guests.
• Work closely with the VIP & Hospitality Operations Sr. Specialist to ensure consistent quality across all premium touchpoints.
• Track VIP sales performance, occupancy rates, and client satisfaction, reporting on revenue contribution and renewal trends.
• Identify opportunities to upsell, cross-sell, and develop new premium products or experiences.
• Collaborate with Partnerships and Marketing to integrate sponsor activations within VIP and hospitality areas.

Requirements

• Bachelor’s degree in Business Administration, Hospitality Management, Marketing, or a related field.
• 4–6 years of experience in VIP sales, hospitality management, or premium account management, ideally in sports, luxury events, or high-end hospitality.
• Demonstrated ability to sell and deliver premium experiences to high-net-worth individuals and corporate clients.
• Hands-on experience managing matchday or event-day operations in a hospitality environment.
• Experience with CRM tools, client relationship management, and F&B coordination.

Skills

• Exceptional interpersonal and relationship management skills, with the ability to build rapport with C-suite and VVIP guests.
• Strong sales acumen with a client-centric, service-oriented mindset.
• Excellent organizational skills and the ability to manage logistics under pressure on matchday.
• Attention to detail and a commitment to premium quality standards.
• Comfortable managing both the commercial and operational sides of hospitality.
• Fluency in English and Arabic.