Receptionist

We are looking for someone who can manage customer appointments, complaints, and inquiries while ensuring customer satisfaction.

Responsibilities

Manage patient appointments, billing, patient feedback, complaints, and queries

Patient visit related charging and invoicing.

Daily cash and credit collection.

Escalate complaints to the Customer Service Team Leader/Head of Corporate

Manage large amounts of inbound and outbound calls with efficiency and courtesy

Identify customers' needs and provide solutions and/or alternatives to resolve their problems

Requirements

Minimum 1 years’ experience preferably in a medical centre.

Exceptional communication skills

Fluent in Arabic & English

Ability to learn and develops new skills

Flexible to work on shift schedules

High school, Diploma and University Graduates Can Apply

Job Types: Full-time, Permanent