Human Resources Coordinator

As a Human Resources Coordinator in HR Shared Services, you will provide administrative support for human resource operations and full cycle employment activities. You will manage confidential employment records and provide excellent customer service to employees and the public, resolving any HR questions they may have. Acts as first point of contact for HR related questions.

Job Duties

Support recruitment and onboarding efforts

• Schedule interviews and intake meetings
• Enter data into Applicant Tracking System (ATS)
• Collaborate with internal partners to extend job offers
• Communicate status updates to applicants
• Schedule and deliver tests for safety sensitive positions and process drug and alcohol program documents
• Present at information sessions and other assigned meetings
• Manage and monitor contingencies like background checks, driving records, references, drug and alcohol requirements, etc.
• Acts as a panelist for candidate interviews
• Administers candidate assessment process, including acting as liaison with vendor, communicating results to individuals and managing tracking and reporting requirements.

Maintain department files and process personnel records that are confidential and sensitive in nature. Processing various other HR related programs. Making information packets.

Provide customer service to employees, candidates, and the general public. Reply to any HR-related inquiries in a timely, professional, and welcoming manner. Answering phones and emails.

Perform other duties of a similar nature, as assigned.

Minimum Qualifications

• 2 years of general administrative, recruiting, scheduling, or human resources related experience
• 2 years of experience performing highly detailed work involving sensitive or privileged information
• Strong public speaking and presentation skills
• Proficiency with Microsoft Office tools

An equivalent combination of education and experience to successfully perform the job duties is also accepted.

Knowledge Requirements

• General office procedures, practices, and etiquette
• Grammar rules
• Customer service principles
• Procedures for handling privileged or confidential documents

Skill Requirements

• Fostering an inclusive workplace where diversity, equity and inclusion is valued and leveraged to uphold client's Core Values and achieve the vision and mission of the organization
• Time management, multi-tasking, and adjusting to changing priorities
• Data Management and organization skills
• Critical Thinking. Using logic and reasoning to approach problems
• Written and interpersonal communication
• Public speaking and presenting
• Attention to detail
• Working cross-functionally
• Great customer service
• Exercising good judgment, to discern when to take problems to a higher authority for resolution or guidance
• Proficiency with Microsoft Office tools

Preferred Skills and Knowledge

• 1+ year of experience with an applicant tracking system or full cycle recruitment
• Familiarity with iCIMS and/or PeopleSoft (Or similar ATS and HRIS systems)
• Experience hosting Zoom or Teams Meetings including organizing breakout rooms and presenting information to a diverse audience