HR & People Operations Coordinator (must be fluent in Spanish / English)

HR & People Operations Coordinator

Pay: $18.00–$28.00 per hour (DOE)

About Q-1 Services

At Q-1 Services, people are the foundation of everything we do.

For nearly 50 years, we've built our reputation by hiring great people, supporting them well, and delivering exceptional service to our customers across Alaska. As we've continued to grow, we've learned that our biggest competitive advantage isn't our equipment or our processes - it's our employees.

We're looking for someone who genuinely enjoys working with people and thrives in a fast-paced environment where every day is different. If you're highly motivated, naturally organized, energized by solving problems, and love helping build strong teams, we'd love to meet you.

This is not a desk job where you'll spend the day filing paperwork. This is a role for someone who wants to make an impact, improve processes, recruit great people, and help keep a growing company moving forward.

Position Overview

The HR & People Operations Coordinator is one of the most important positions in our company.

You'll help recruit, hire, onboard, and support more than 200 employees while ensuring our office operations run smoothly. Because hiring is essential to our success, you'll play a direct role in helping our operations team stay fully staffed and our customers receive outstanding service.

We're looking for someone with a high level of energy, urgency, and initiative. Someone who doesn't wait to be told what to do, enjoys improving systems, follows through on commitments, and takes ownership of their work.

If you're the type of person who loves checking things off your list, finding better ways to do things, and making a real difference every day, you'll fit in well here.

Key Responsibilities

Recruiting & Hiring

• Post and manage job openings across multiple platforms
• Review applications and proactively identify qualified candidates
• Conduct phone screens and initial interviews
• Schedule interviews and coordinate hiring
• Process background checks and employment paperwork
• Keep the hiring pipeline moving to fill open positions quickly

Employee Onboarding

• Welcome new employees and guide them through the onboarding process
• Review company policies, expectations, and training materials
• Ensure all hiring documents are completed accurately
• Coordinate new hire orientation and required certifications

HR Administration

• Maintain employee records and personnel files
• Track certifications, training, and compliance requirements
• Update employee information in WinTeam, Monday.com and other HR systems
• Assist with employee questions and HR documentation

Translation & Employee Support

• Communicate effectively with both English and Spanish-speaking employees
• Translate documents and assist with verbal communication when needed
• Help create a positive employee experience throughout the organization

Administrative Support

• Answer phones and respond to emails professionally
• Assist with scheduling, reports, and office organization
• Support Accounts Payable, Accounts Recivable and Payroll operations
• Assist leadership with special projects and process improvements

What We're Looking For

We're looking for someone who is organized, energetic, dependable, and genuinely enjoys working with people. This role is perfect for someone who thrives in a fast-paced environment, takes initiative without being asked, and enjoys keeping projects organized and moving forward.

The ideal candidate

• Is bilingual in English and Spanish (spoken and written).
• Has experience in HR, recruiting, administration, or a similar role.
• Takes ownership of their work and follows through on commitments.
• Brings a positive attitude and high level of energy to work every day.
• Is dependable and understands that showing up on time, every day, is essential. Our employees rely on HR, and reliability is one of the most important qualities for success in this role.
• Is naturally organized and able to manage multiple priorities with confidence.
• Enjoys solving problems and finding ways to improve processes.
• Builds strong relationships and communicates professionally with employees at all levels.
• Learns new technology quickly and is comfortable using Microsoft Office, WinTeam, Monday.com, and other business software.
• Pays close attention to detail while maintaining a strong sense of urgency.
• Handles confidential information with professionalism and integrity.
• Wants to grow with a company that values hard work, accountability, and continuous improvement.

High school diploma or equivalent preferred but not required.

Schedule

• Full-Time
• Monday-Friday
• 8:00 AM – 5:00 PM (1-hour lunch)

Benefits

• Competitive Pay (DOE)
• 401(k)
• 401(k) Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Opportunities for Growth and Advancement

Why Join Q-1 Services?

At Q-1 Services, you're more than an employee, you're part of a team that believes people come first.

We work hard, support one another, and are always looking for ways to improve. If you're someone who enjoys making an impact, taking ownership, and helping build a great workplace, you'll find meaningful opportunities here.

If you're ready to bring your energy, organization, and passion for people to a company that values what you do, we'd love to hear from you.

Work Location: In Person – Anchorage, Alaska. This position is ONLY FOR ALASKA RESIDENTS.

Equal Opportunity Employer

Q-1 Services LLC is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with respect and dignity. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

We believe our people are our greatest strength, and we welcome applicants from all backgrounds who share our commitment to hard work, integrity, and exceptional service.