Office Manager & Accounts Receivable Specialist

Why This Role Matters

As an Office Manager & Accounts Receivable Specialist, you will be a critical link between our operations and financial health. You'll help maintain strong customer relationships, ensure timely cash flow, and support a stable, long-established company that values systems, accountability, and continuous improvement.

What You'll Enjoy

• Join a supportive, high-performing team
• Direct access to top leadership and decision-makers
• Daily interaction with a diverse, mission-driven workforce
• Ability to shape processes and contribute to operational excellence
• A stable, established company with room to grow

Responsibilities

Accounts Receivable

• Pull and review aging reports for past-due balances
• Manage and track the collections process by contacting customers with outstanding invoices
• Generate, send, and audit invoices for accuracy
• Reconcile customer payments to outstanding invoices and resolve discrepancies

Expense Management

• Reconcile receipts submitted through expense management software with credit card statements; investigate variances
• Track and reconcile miscellaneous expense receipts

Office & Operations Support

• Oversee key office workflows and support day-to-day operational needs
• Process vendor payments and help maintain accurate payables records
• Assist with digital forms related to operations, account management, and internal workflows
• Support employee onboarding by organizing and processing required paperwork
• Support employee engagement and recognition efforts

Skills & Traits for Success

• Strong written and verbal communication skills
• Tech-savvy; comfortable working across multiple software tools
• Highly organized with strong attention to detail
• Reliable, energetic, and eager to learn
• Strong problem-solving mindset; improvement-oriented
• Friendly, professional, and team-oriented
• Able to adapt to new tasks, priorities, and initiatives

Preferred Qualifications

• Familiarity with accounting or ERP software
• Strong Excel proficiency; ability to learn new systems quickly
• Bachelor's degree or higher in Business (or equivalent experience)
• 5+ years in a similar position
• Spanish language skills a plus

Job Type: Full-time

Benefits

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement

Work Location: In person

Pay: $75,000.00 per year

Benefits

• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Education

• Bachelor's (Required)

Experience

• Management: 5 years (Required)

Ability to Commute

• Boston, MA 02134 (Required)

Work Location: In person