Accounts Receivable Collections Specialist

Freeman Mathis & Gary, LLP is a nationally recognized Am Law 200 law firm with over 500 attorneys servicing clients in 40 offices and 22 states firm seeking an experienced Accounts Receivable Collections Specialist to join our Atlanta office. The Accounts Receivable Collections position is responsible for collecting funds from Insurance carriers, their policy holders, and direct-hire clients.

This individual works closely with the attorneys to resolve any issues related to collecting the payment of invoices. The ideal candidate should be deadline driven, highly organized and detailed problem solvers that thrive in a team environment and understand the importance of both internal and external client service.

The following set of success factors describe the characteristics of those who are successful in our Firm:

• Helpful, Congenial, Personable, Positive
• Unpretentious, Approachable, Respectful, Team Oriented
• Accountable, Takes Ownership, Corrects Mistakes
• Organized, Timely, Confidential, Responsive (within 24 hours)

Duties and Responsibilities

• Review and analyze accounts receivable aging
• Research client accounts using electronic billing sites in order to take the appropriate actions to resolve outstanding balances
• Contact clients via phone calls, and email to follow-up on status of unpaid invoices
• Prepare and send monthly overdue statements
• Negotiate and arrange payment schedules
• Record all collection activities efforts with regularity
• Communicate all collections activity with the assigned Partner
• Request application of retainers and unapplied cash for payment of invoices
• Process refund requests for remaining Trust balances and client overpayments
• Calculate deductible exhaustion for insured client matters
• Audit accounts receivable ledgers as needed
• Prepare reports as needed

Education, Experience, and Skills

• High School Diploma required. Bachelors’ Degree preferred in a related field of study.
• Two to four years of AR Collections experience required.
• Two years in Insurance Carrier Collections preferred.
• Proficiency with MS Office. Strong Excel skills preferred.
• Experience with e-billing vendor sites (LegalX, T360, etc.)
• Experience in e-billing also considered
• Ability to multi-task, prioritize and work under tight deadlines.
• Top-notch organizational skills for optimal work flow and efficiency.
• Excellent time management skills.
• Demonstrates a strong attention to detail, catches errors and corrects them quickly.
• Ability to perform at high levels in a fast-paced, dynamic work environment.
• Adaptable to changing priorities and work demands.
• Pro-active, follows through with minimum direction, and displays initiative.
• Exhibits a positive attitude and has confidence.

What we offer you

• Competitive compensation
• Comprehensive benefits package, including medical, dental, and vision
• HSA and FSA plans available for employees and dependents
• Work-life balance
• Generous PTO policy
• 401K plan including a 3% Employer Safe Harbor contribution
• Firm paid life insurance and long-term disability
• Employee Assistance Program
• Year-end bonuses and referral fee programs

EEO Statement

Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws.

This position is subject to our drug‑free workplace policy, which includes the ability to pass a pre‑employment drug screen. Employees may be subject to reasonable‑suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.