Hampton Inn & Suites Midtown Atlanta - Front Desk Agent

We are looking for someone that is flexible to work weekdays and weekends. This role does not come with a set schedule. Shifts will flex from 7am-3pm and 3pm-11pm. We are looking for prior front desk experience.

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja.

If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

We are one block from the Arts Center Transit Station, linking to downtown Atlanta and Hartsfield-Jackson Atlanta International Airport. We're a six-minute walk from Alliance Theatre. The Georgia Institute of Technology, Fox Theatre and Piedmont Park, home to the Atlanta Botanical Garden, are a mile away. Enjoy free hot breakfast, free WiFi, and our 1231 Rooftop Bar.

Application deadline for Colorado positions: We are looking for someone that is flexible to work weekdays and weekends. This role does not come with a set schedule. Shifts will flex from 7am-3pm and 3pm-11pm. We are looking for prior front desk experience.