Accounts Receivable & Collections Specialist

Accounts Receivable & Collections Specialist

A respected and growing organization seeking an experienced Accounts Receivable & Collections Specialist to join their accounting team.

The ideal candidate is proactive, detail-oriented, and confident managing customer accounts, resolving billing issues, and balancing firm collections with professionalism and integrity.

Accounts Receivable & Collections Specialist Highlights

• Stable, growing company with an excellent reputation
• Collaborative and supportive accounting team
• High visibility with leadership and operations
• Competitive compensation and comprehensive benefits
• Opportunities for professional growth and advancement
• Positive culture that values teamwork, accountability, and customer service

Accounts Receivable & Collections Specialist Key Responsibilities

• Manage the full accounts receivable lifecycle for an assigned portfolio of customer accounts.
• Perform proactive collections through phone calls, emails, and customer correspondence while maintaining positive client relationships.
• Monitor aging reports and prioritize collection efforts to reduce outstanding balances and improve cash flow.
• The Accounts Receivable & Collections Specialist will research and resolve billing discrepancies, payment issues, deductions, short pays, and customer disputes.
• Apply daily cash receipts and reconcile customer accounts.
• Process credit memos, adjustments, write-offs, and payment applications.
• Reconcile accounts and investigate unapplied cash or outstanding balances.
• Partner with Sales, Customer Service, and Operations to resolve customer concerns and facilitate timely payment.
• Prepare weekly aging reports and communicate collection status to management.
• Maintain accurate customer account records and collection notes.
• Assist with month-end closing activities related to accounts receivable.
• Support customer credit reviews and account maintenance.
• Assist with sales tax documentation, exemption certificates, and occasional tax-related customer inquiries.

Accounts Receivable & Collections Specialist Qualifications

• 3+ years of Accounts Receivable and commercial collections experience.
• Demonstrated success reducing aging receivables while maintaining strong customer relationships.
• Experience researching and resolving complex billing discrepancies.
• Strong account reconciliation experience.
• Knowledge of cash application, payment processing, and credit management.
• Basic understanding of sales tax processes and exemption certificates preferred.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Accounts Receivable & Collections Specialist Preferred Experience

• Business-to-business (B2B) collections.
• High-volume invoicing and cash application.
• Customer account reconciliation.
• Credit and collections best practices.
• Limited exposure to sales tax compliance and documentation.
• Experience partnering with Sales, Customer Service, and Accounting teams.

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