Customer Service - Arabic Speaker

About Us

Dopamine Travel & Tourism is a dynamic and growing travel agency dedicated to creating exceptional travel experiences. We specialize in customized travel solutions, offering flights, hotels, holiday packages, visas, and tours tailored to our clients' needs. Our mission is to deliver outstanding service and make every journey seamless from start to finish.

We are looking for a Customer Service Agent who is passionate about travel, customer-focused, and highly organized. If you enjoy helping people and thrive in a fast-paced environment, we'd love to hear from you!

Key Responsibilities

• Giving clients travel destination advise
• Assisting customers in creating reasonable travel budgets and trying to create packages that fit those budgets
• Finding the greatest offers on travel, dining, lodging, and activities by researching fares and rates
• Teaching customers about security and safety while they travel Identifying the required vaccinations and travel documents
• Confirming travel arrangements with customers and making any modifications
• Helping to resolve unforeseen obstacles, including cancelled flights or trouble making hotel reservations

Qualifications

• Previous experience in customer service or the travel and tourism industry is an advantage.
• Excellent communication and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Proficient in Microsoft Office; knowledge of travel reservation systems (Amadeus, Sabre, or Galileo) is a plus.
• Fluent in Arabic & English; additional languages are an advantage.

Pay: AED2,500.00 per month

Work Location: In person