Branch Teller

Join a leading international financial institution in Hong Kong as an Entry-Level Bank Teller. This exciting opportunity offers a gateway into retail banking, where you will manage counter transactions and ensure exceptional customer service. Build your banking career within a supportive environment that values compliance, professional growth, and operational excellence.

about the company.

Our client is a well-established international bank with a strong and growing presence in the Hong Kong market. Known for its stable global network and commitment to excellence, the branch provides a comprehensive suite of commercial and retail banking services, offering an exceptional foundation for ambitious professionals entering the financial sector.

about the team.You will join a dynamic, collaborative, and customer-centric front-line team. The branch environment promotes mutual support, continuous learning, and a shared dedication to service excellence. Under the guidance of experienced operations managers, you will receive hands-on exposure to banking compliance and daily counter operations.

about the job.

• Perform general bank teller duties efficiently to ensure smooth branch operations.
• Handle daily over-the-counter transactions, including deposits, withdrawals, and account enquiries.
• Address and resolve customer enquiries professionally to maintain high satisfaction levels.
• Identify and report any suspicious counter transactions in strict compliance with internal policies and regulatory requirements.
• Provide essential administrative support to ensure the department functions effectively.
• Execute ad-hoc operational tasks and assignments as required by management.

skills & experiences required.

• Possess a Bachelor's degree in Business, Finance, or a related discipline.
• 6 to 12 months of experience or prior knowledge of counter transactions or customer service is highly advantageous, though motivated fresh graduates are welcome.
• Demonstrate a customer-oriented mindset with excellent presentation and communication skills.
• Must be proficient in spoken English and Chinese (Cantonese and Putonghua).

experience

2 years

skills

Branch services support / Transaction

qualifications

Prior experience in banking

education

Associate Degree/Diploma