Director, Sales Operations

• ENABLE your future through light.Excelitas is a global technology leader with more than 7500 employees focused on delivering market-driven solutions to fulfill the illumination optical detection and imaging needs of OEMs and end-users across the biomedical semiconductor industrial consumer products scientific security defense and aerospace sectors.ENGAGE with us today and make your contribution to the future Join the team that leading technology companies turn to for cutting-edge photonic innovation.
• At Excelitas Technologies you are how we EXCEL.The Director Sales Operations is responsible for designing optimizing and governing the systems processes and performance insights that enable effective execution across the go‑to‑market engine including Sales Customer Service Marketing Product Management and Commercial Operations.
• This position can be located in our Pittsburgh or Montreal offices.Building on a strong foundation in Sales and Revenue Operations this role ensures data integrity forecasting reliability and actionable insights that support revenue growth pricing effectiveness and customer satisfaction.
• The Director leads the Global Sales Operations team builds and scales sales enablement and partners closely with IT to support both strategic priorities and day‑to‑day commercial execution.Go‑to‑Market Operations & Governance
• Own and continuously improve go‑to‑market processes systems and operating standards.Maintain governance for CRM usage data quality KPI definitions and reporting consistency.Identify operational gaps risks and inefficiencies across the revenue funnel and drive corrective action.
• Sales Performance Analytics & Insights
• Own funnel measurement accuracy pipeline health winloss analysis and forecast reliability.Translate complex data into actionable recommendations that improve execution and outcomes.
• Deliver clear decision‑ready dashboards and performance insights to senior leadership.Systems Tools & Sales Enablement
• Partner with IT to drive Salesforce and related system enhancements automation and usability.Lead and develop a global sales enablement function responsible for platform adoption training and user support.Ensure systems and workflows support scalable disciplined execution across regions.
• Forecasting Planning & Commercial Support
• Partner with Sales and Finance to support forecasting planning and performance measurement including the use of Anaplan.Support Annual Strategic Plan and Operating Plan tracking Sales Incentive Program measurement and pricing insights.Collaborate with Marketing to improve lead generation management targeting and campaign effectiveness.Requirements
• Bachelors degree in Business Administration Finance Information Systems or a related field
• Seven 7 years of experience in Go‑to‑Market Revenue Sales or Commercial Operations Strong background in sales analytics forecasting CRM governance and performance reporting Proven experience leading operations andor enablement teams in a global or multi‑regional environment Salesforce experience required Anaplan and BI tools e.g. Power BI SAP Business Objects preferred
• Experience with AI to manage large data sets and convert to meaningful business insights and information
• Experience with 8020 methodology a plus
• Ability to translate complex data into clear executive‑level insights Strong communication influencing and problem‑solving skills.Please Note
• This position requires the use of information which is subject to the International Traffic in Arms Regulations ITARNo relocation offered for this position
• Must be a US Persons
• No sponsorship offered for this position
• LI-AM1 Equal Opportunity
• Affirmative Action Employer
• Minorities
• Females
• Disability
• Gender Identity
• Sexual Orientation
• Excelitas is seeking leaders and innovators to join our global team Visit httpsjobs.excelitas.com

Skills

Aerospace and Defense, Analysis Skills, Artificial Intelligence (AI), Automation, Biomedicine, Business Administration, Business Intelligence Software, Campaigns, Communication Skills, Continuous Improvement, Corrective Action, Customer Acquisition, Customer Relationship Management (CRM), Customer Satisfaction, Customer Service Management, Customer Service Systems, Data Management, Data Quality, Data Sets, Finance, Financial Systems, Forecasting, Incentive Programs, Information Technology & Information Systems, International Sales, Lead Generation, Leadership, Marketing, OEM (Original Equipment Manufacturer), Operations Processes, Partner Sales, Performance Analysis, Performance Metrics, Photonics, Power BI, Pricing, Problem Solving Skills, Product Management, Reporting Dashboards, Revenue Growth, Risk Analysis, SAP BusinessObjects, Sales, Sales Analysis, Sales Forecasting, Sales Operations, Salesforce.com, Semiconductors, Strategic Planning, Technical Leadership, Technical Support, Usability Engineering

About the Company

Excelitas Technologies Corp

Excelitas Technologies is a global technology leader focused on delivering innovative, customized solutions to meet the lighting, detection and other high-performance technology needs of OEM customers.

From medical lighting to analytical instrumentation, clinical diagnostics, industrial, safety and security, and aerospace and defense applications, Excelitas Technologies is committed to enabling our customers' success in their end-markets. Excelitas Technologies has approximately 6,000 employees in North America, Europe and Asia, serving customers across the world.

Company Size

5,000 to 9,999 employees

Industry

Electronics, Components, and Semiconductor Mfg

Founded

1931

Website

http://www.excelitas.com/Pages/Index.aspx