Learning & Talent Development Specialist

Reporting to the Manager, Learning and Talent Development – PHA University, the Learning and Talent Development Specialist assists the Manager by coordinating elements of the Authority-wide learning and development strategy. The Specialist delivers talent management programs, coordinates training, works with PHA leaders to build internal performance capacity and coordinates the performance evaluation processes.

Essential Functions

• Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training
• Creates and/or acquires training procedure manuals, guides, and course materials
• Configures, administers and maintains the Learning Management System (LMS) platform, including researching and resolving of LMS issues
• Develops unique training programs to fulfill workers’ specific needs to maintain or improve job skills/performance
• Develops training procedure manuals, guides, and course materials
• Evaluates, monitors, measures and reports learning and development activities to promote continuous improvement through assessments, surveys and feedback
• Coordinates the Education Assistance Program
• Organizes training venues and logistics necessary to achieve efficient training attendance and
• delivery
• Performs other duties as assigned

Required Education and Experience

Bachelor’s degree in a related field and a minimum of three years of directly related experience; experience creating learning content; demonstrated experience devising learning and development initiatives aligned to organizational objectives and priorities; an equivalent combination of education and experience may be considered.

Required Knowledge, Skills and Abilities

• Strong program/project management skills and experience
• Demonstrated ability to successfully facilitate and oversee diverse learning and professional development programs with an ability to quickly gain credibility
• Well-developed interpersonal, verbal, and written communication skills.
• Ability to adapt to changing conditions while maintaining a high degree of program delivery and program alignment with strategic objectives and organizational priorities in mind
• Demonstrated commitment to customer service excellence, innovation and continuous improvement
• Excellent presentation and interpersonal skills
• Self-directed and self- managed with the ability to independently fulfill job duties

License Requirements

A valid driver’s license is required