Vehicle Documentation Coordinator (Logistics)

Join a company that values innovation, teamwork, and the drive to do things better. Before you explore the role, get to know us.

About Matus International

Matus International is a growing logistics company specializing in international vehicle shipping. We are committed to delivering reliable and efficient transportation solutions while building strong, long-term relationships with our clients worldwide.

At Matus International, our team is driven by core values that define our culture: Commitment, Discipline, Integrity, Responsibility, Alignment, and Results. We believe in creating an environment where employees can grow professionally while contributing to a fast-paced and dynamic industry.

Position Overview

We are seeking a detail-oriented and organized Vehicle Documentation Coordinator to join our team. This role is essential in ensuring accurate processing of vehicle documentation, maintaining compliance with export procedures, and delivering excellent customer service throughout the shipping process.

The ideal candidate is proactive, highly organized, comfortable multitasking, and confident communicating with both clients and internal departments.

Key Responsibilities

• Receive, organize, and manage vehicle documents and keys
• Verify the accuracy of titles, invoices, powers of attorney, IDs, and shipping documents
• Maintain accurate vehicle and client records
• Identify and report additional charges such as storage fees
• Send warehouse receipts and vehicle photos to clients
• Ensure customs and export documentation is complete and compliant
• Communicate with clients regarding document status and shipment updates
• Resolve missing or incorrect documentation within established timelines
• Coordinate with logistics, warehouse, and reception teams to ensure smooth operations
• Maintain confidentiality and compliance with company procedures

Qualifications

• Strong attention to detail and organizational skills
• Ability to multitask and prioritize in a fast-paced environment
• Excellent verbal and written communication skills
• Customer-service oriented mindset
• Bilingual in English and Spanish (required)
• Basic computer proficiency

Preferred Qualifications

• Experience with Magaya or similar export/logistics systems
• Background in logistics, freight forwarding, or documentation processing
• Familiarity with export compliance and international vehicle shipping

Benefits

• Paid holidays
• Sick days
• 401(k)
• Professional training and development opportunities
• Refferal program

Schedule

• Monday to Friday
• Day shift
• Full-time position

Work Location

In-person – Philadelphia, PA 19153

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits

• 401(k)

Application Question(s)

• Are you familiar with Magaya or any other export system?
• What is your expected salary or rate ?

Experience

• Documentation review: 1 year (Required)
• Customer service: 1 year (Required)
• Administrative: 1 year (Required)

Language

• English (Required)
• Spanish (Required)

Shift availability

• Day Shift (Required)

Ability to Commute

• Philadelphia, PA 19153 (Required)

Work Location: In person