Client Relationship Manager

Job Title: Client Relationship Manager

Location: Manchester City Centre – Vibrant Offices in the Heart of the Action

Salary: £35,000 base + Uncapped Commission (Realistic OTE Year 1: £50,000+)

Hours: Monday to Friday | 9:00 AM – 5:00 PM (Core hours)

Why Join Us?

Are you ready to take your career to the next level? Join Manchester’s fastest-growing Independent Financial Advisory (IFA) firm, where innovation meets opportunity! We’re looking for a passionate Client Relationship Manager to deliver exceptional service while building lasting relationships with our valued clients.

Here’s what makes us stand out

• Competitive Benefits Package: Enjoy an 8% pension scheme, profit share), share options, private medical insurance, and more!
• Uncapped Earning Potential: With realistic first-year earnings exceeding £50,000+, your hard work truly pays off.
• Career Progression: Fast-track opportunities to grow into leadership roles—build your own team and shape your future.
• Work-Life Balance: Generous holiday entitlement paired with a supportive and dynamic work environment.

About the Role

As a Client Relationship Manager, you’ll be the friendly, professional face of our client journey. This role is perfect for someone who thrives on building strong connections, staying organised, and delivering outstanding service in a fast-paced environment.

Key Responsibilities

• Be the first point of contact for new and existing clients, ensuring their needs are met with warmth and professionalism.
• Make outbound service calls to understand client requirements and provide tailored solutions.
• Manage diaries for Junior Advisors and IFAs, ensuring seamless scheduling and time management.
• Oversee the customer onboarding process while maintaining regular touchpoints throughout their journey.
• Collaborate closely with internal teams to deliver a smooth and exceptional client experience.

What We’re Looking For

We’re seeking a motivated individual who can bring energy, organisation, and excellent communication skills to this pivotal role.

Key Skills & Experience

• Outstanding communication skills—warm, clear, confident, and approachable.
• A background in a customer facing position with strong communications skills. Open to a variety of backgrounds.
• Strong time management abilities with exceptional attention to detail.
• Proven ability to stay organised while managing high call volumes in a fast-paced environment.

Why This Role is Perfect for You

This is more than just a job—it’s an opportunity to join a thriving company where your contributions will make a real impact. Whether you’re looking for uncapped earning potential or rapid career progression, we’ve got it all waiting for you. Apply online today!

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates