Legal Support Assistant – Level 1, Manchester

PURPOSE OF THE ROLE

Due to the ongoing success of the firm, we are looking for a customer service focused administrative professional to join our Legal Support team as a Legal Support Assistant.

Based full-time in our Manchester office, you'll play a key role in providing high-quality support to our lawyers, PAs, and senior managers across the firm.

This role is an excellent opportunity to contribute significantly to the day-to-day efficiencies of our fee-earning groups with a clear training programme and opportunities for progression.

THE TEAM

We have Legal Support teams based at each of our UK offices providing administrative support across a wide range of tasks to our Fee-earning Groups, their PA's and other Senior Managers across the firm.

We have a dedicated Legal Support training programme with step-graded promotions. Other internal career progression opportunities are also possible, following an acceptable time working successfully within the team.

WHAT TO EXPECT IN THIS ROLE

You will be fully office-based, working alongside our Secretarial and Office Services teams, providing an exceptional internal customer-focused service.

Taking ownership of tasks, demonstrating a proactive, problem-solving approach and understanding the importance of providing a quality customer service experience, are essential skills for this role as you will be dealing with a high volume of varying tasks across our group practice areas.

KEY RESPONSIBILITIES

The following list is not exhaustive but gives a flavour of the tasks a Legal Support Assistant undertakes:

Comprehensive hard copy document support including printing, scanning, copying, pagination and binding

Digital site support – uploading to HighQ, downloading using ShareFile, transferring files etc.

PDF conversions and extractions, comparisons and redactions

Mail and courier co-ordination

Booking travel including timetable/venue research

Processing expenses and preparing WIP reports

Managing your tasks via our workflow tool to ensure strict SLAs and deadlines are met

OUR FIRM

Our story of international growth is built on a performance mindset, innovation and true collaboration. We believe results follow relationships, so we work closely with each other, and develop deep client connections to deliver.

Our award-winning culture balances high standards and hard work with genuine care – looking out for each other, supporting professional development, in a down to earth and inclusive environment. We do the right things in the right ways, combining commercial excellence and innovative thinking with teamwork. Together, we deliver excellence, achieve stand out solutions, and enable career-defining opportunities.