Epic Business Intelligence Applications Specialist II (Remote)

UTHealth Houston is seeking an Epic Business Intelligence Analyst II to work with our Epic operations team.

You will be responsible for overseeing and coordinating the triage of analytics requests and deciding which reporting tools to use as new data needs arise, including but not limited to: Clarity and Caboodle reports; Extract Framework: Metrics; Benchmarking; Radar; Analytics Catalog; Registry Framework; data marts; Reporting Workbench; SlicerDicer and Tableau.

Works closely with all levels of staff and customers to translate business needs into requirements, key performance indicators, design specifications, and implementation plans to meet UTHealth Houston's needs. This role requires someone who is already certified in Cogito Fundamentals and Cogito Tools Administration. The analyst serves as a data modeling resource for our clinical areas.

This is a remote role for the most part. There may be times when an employee needs to come in for launches or specific meetings, but we can accommodate a fully remote schedule for the right candidate. That being said, UTHealth Houston currently strongly prefers that employees either reside in the State of Texas or relocate to Texas within three months of accepting a role.

You will be eligible for all UTHealth Houston benefits, including excellent healthcare coverage (employer paid) and a pension plan administered by the State of Texas.

What we do here changes the world. UTHealth Houston is Texas’s resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us, you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equate to around 37-38 days per year)
• The longer you stay, the more vacation you’ll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important. We offer work/life services such as...

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts, including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!

Position Key Accountabilities

• Maintains expertise and seeks additional knowledge in the support and optimization of Epic Cogito analytics suite of tools, and how they integrate with other applications.
• Establishing processes, including request, triage, prioritization, testing, publishing, and validating data requests.
• Works cohesively with stakeholders to provide system support including analysis, build, and testing of requested changes, and analysis of new functionality of applications.
• Reviewing upgrade documentation related to analytics tools and content and determining how to implement, disseminate, and train system-users.
• Creates and modifies existing reports and distributes analytics content to data consumers.
• Demonstrates timely, effective, and efficient troubleshooting of software and workflow issues and defines mitigation plans for resolution with minimal guidance.
• Maintaining the Analytics Catalog and associated metadata records.
• Meets build deadlines as communicated by EHR Business Intelligence Application Manager.
• Develops and maintains system documentation to enable ongoing support and maintenance of the Epic system.
• Assists EHR Business Intelligence Application Manager in developing build timelines and project plans as communicated by leadership.
• Performs unit testing of application configurations and builds in appropriate non-production environments, to identify defects and create resolution plans accordingly.
• Performs testing in a structured manner, follows any defined test scripts, and documents results.
• Performs unit testing of application configurations and builds in appropriate non-production environments, and identifies issues and potential solutions.
• Follows established guidelines for system change control.
• Creates and maintains documentation for change management, including cost estimation, project documentation, communication, and training plans.
• Collaborates across teams to ensure process design, interface development, testing, and end-user training are performed to quality standards.
• Independently performs basic project management activities for the development and implementation of system changes and small to medium projects.
• Develops applications-specific reports; provides technical specifications and assistance to report developers as needed.
• Performs other duties as assigned.

Certification/Skills

• Superior communication skills, both oral and written, including specific skills of presentation and effective communication of complex subjects to non-technical groups.
• Superior customer relation skills, including leading and participating in group sessions and reaching consensus.
• Familiarity with project lifecycle and project management methodologies for software management.
• Ability to plan and manage projects of various sizes; their tasks, dependencies, team members, other resources, and timelines.
• Possess the analytical skills to collect information from diverse sources, apply professional principles in performing various analyses, and summarize the information and data to solve problems or design related systems and programs that cross departmental/divisional lines.
• Manages Human Resources activities of the department in regard to recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning.
• All candidates should already be certified in Epic Cogito Fundamentals and Cogito Tools Administration.

Minimum Education

Bachelor's Degree in Computer Science, Business, or a related field required. May substitute required education with equivalent years of experience beyond the minimum experience requirement.

Minimum Experience

4 years of experience in a healthcare-related field required 1 year of experience supporting one or more Epic modules preferred Large-scale healthcare systems planning and implementation experience on application software products preferred

Physical Requirements

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects.

Security Sensitive

This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position.

Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure.

A foreign adversary is a nation listed in 15 C.F.R. §791.4.

Residency Requirement

We prefer employees who permanently reside and work in the State of Texas.