Group & Event Sales Manager

ABOUT THE OPPORTUNITY

At Delta Hotels by Marriott Minneapolis Northeast, sales is about more than closing business. Our Group Sales Manager creates confidence from the first conversation, helps clients find the right solution, and builds relationships that lead to memorable events, repeat business, and long-term partnerships.

This is an ideal opportunity for a relationship-driven hospitality professional who enjoys combining genuine service, thoughtful business development, strong organization, and collaborative problem-solving. You will have meaningful ownership of the client relationship while working within a supportive team structure designed for clear handoffs and excellent execution.

WHAT YOU WILL DO

• Build lasting client relationships through personalized service, proactive communication, and dependable follow-through.
• Develop new business through outreach, referrals, networking, community partnerships, and relationship-based prospecting.
• Guide clients through pricing, contract terms, payment requirements, and planning timelines with clarity and confidence.
• Partner closely with event planning, reservations, front desk, food and beverage, and hotel operations to support excellent execution.
• Strengthen loyalty and community relationships by representing the hotel at networking events, client functions, open houses, and community activities as appropriate.

WHAT SUCCESS LOOKS LIKE

• Clients feel heard, valued, and confident in the hotel from their first interaction through the event handoff. Relationships grow into repeat business, referrals, and long-term account partnerships.
• Sales goals are pursued with consistency, sound judgment, and a healthy balance of service and business strategy.
• Proposals, contracts, account records, forecasts, and handoffs are timely and accurate.
• Internal partners receive clear information and experience the Sales Manager as collaborative, dependable, and solutions-focused.
• Challenges are addressed proactively, calmly, and with full ownership through resolution.

WHAT YOU BRING

• At least two years of experience in hotel, venue, event, account-management, or relationship-based sales.
• An associate degree is preferred but not required; relevant experience and demonstrated capability are valued.
• A genuine hospitality mindset and a strong commitment to the client and guest experience.
• Warm, confident written and verbal communication, with the ability to listen carefully and ask thoughtful questions.
• Strong organization, accuracy, urgency, and the ability to manage multiple clients, deadlines, and details.
• Sound judgment and comfort navigating pricing discussions, contract terms, negotiation, and client concerns.
• Personal accountability, dependable follow-through, adaptability, and a proactive approach to solving problems.
• A collaborative style and respect for the expertise of teammates.
• Comfort learning and using customer relationship management systems.

Join us as a Group Sales Manager where your leadership will shape our growth trajectory! We value energetic professionals who are passionate about building relationships, driving results, and making an impact through innovative solutions. Your expertise will help us unlock new opportunities while delivering exceptional value to our clients!