Bilingual Hotel Housekeeping Supervisor

We’re hiring a Bilingual Housekeeping Coordinator who will assist in managing daily activities, including preparing/distributing assignments, dispatching/following up with requests, and documenting/resolving discrepancies for a hotel property in Downtown Nashville.

The Coordinator must act as the liaison for the property, monitor statistics, and complete required documentation when needed in partnership with the property to ensure productivity, quality, and achieve goals in a timely manner.

Work Schedule: AM Shift with schedule flexibility including weekends and holidays

Responsibilities

• Oversee daily housekeeping operations, ensuring all team members are trained, compliant, and consistently following property standards and procedures.
• Monitor productivity and quality, conducting regular inspections across rooms, public areas, and laundry to maintain high service standards.
• Support staffing efforts by partnering with HotelPro leadership and property management to assess needs, interview candidates, and ensure strong team fit.
• Promote a safe work environment by enforcing safety practices and conducting routine safety checks.
• Collaborate closely with onsite property leadership to address operational needs, adjust staffing levels, and resolve challenges in real time.
• Lead by example in delivering exceptional service, addressing guest and team concerns promptly to maintain satisfaction and quality.
• Provide ongoing coaching, training, and performance feedback to support team development and accountability.
• Foster a positive team culture through engagement, recognition, and retention initiatives.
• Maintain accurate documentation, including inspections, coaching records, and key communications with property leadership.
• Offer hands-on support across operational areas as needed to ensure seamless day-to-day execution.

What You'll Bring

• Bilingual (English & Spanish)—a must!
• 1+ year of experience as a Housekeeping Supervisor or Inspector - a must!
• Knowledge of Property Operating System - a must!
• Schedule flexibility to work hotel rotative schedules AM shift and weekends
• Ability to multi-task
• Knowledge of Microsoft Office package
• Previous experience working independently and making informed decisions
• Excellent organizational and communication skills with the ability to handle conversations with guests, team members and hotel leaders professionally

Who We Are

HotelPro is a national leader in hospitality staffing with regional offices across the U.S. We’re proud to be a trusted, nationally preferred partner to top hotel management companies—driven by a legacy of excellence and people-first service. We partner with hotels across the country to provide workforce solutions that make operations run smoother and teams feel supported.

Why You'll Want to Join HotelPro

• Growth opportunities
• Supportive, people-first culture

Benefits package

• Medical, Dental, and Vision Insurance
• 401(k)
• Tuition Reimbursement
• PTO and company holidays
• Employee Discounts
• Fitness and Wellness Perks
• Pet Insurance

Ready to grow your career in hospitality operations?

Job Type: Full-time

Pay: $23.00 per hour

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s)

• The hourly pay rate for this role is $23 per hour, do you agree with this rate?
• Do you have experience as a Housekeeping Inspector or Supervisor in hotel properties?
• Which hotel property operating system have you used?
• This role requires availability to work a full-time day/mid shift with flexibility; including weekends and holidays. Do you agree?
• Please confirm your personal email address, we will reach out with next steps via email.
• Are you fully bilingual in English and Spanish?

Ability to Commute

• Nashville, TN 37203 (Required)

Work Location: In person