Senior Human Resources Advisor

We have an exciting opportunity for an experienced Senior HR Advisor to join our growing HR Shared Services team. Supporting managers across more than 750 stores nationwide, you'll deliver high-quality generalist HR advice and guidance, with a particular focus on managing complex employee relations matters and helping drive positive people outcomes across the business.

You'll act as a point of contact for line managers providing practical and solution-focused advice. You'll thrive in a fast-paced, reactive environment, managing multiple priorities and stakeholders.

This role is based in our Speke office, with hybrid working (4+1) available after six months' service.

In this role, you will be responsible for

• Advise, support, and guide on all aspects of the colleague life cycle including employee relations, employment law, contracts, disciplinary, grievances, sickness, absence, and performance management
• Act as a point of contact to more junior HR Advisors in their day-to-day activities in a fast-paced working environment
• Provide advice primarily via telephone
• Draft correspondence for formal meetings in the form of invite and outcome letters
• Proactively manage employee relations matters to ensure cases are handled in a robust, fair, and timely manner
• Balance multiple priorities to ensure smooth resolution of all ER cases

The skills & experience you’ll bring

• Experience as a Senior HR Advisor managing a high volume of cases (ideally within retail, but not essential)
• Experience working in a commercial setting with a pragmatic, solution focused approach
• Up to date knowledge of employment legislation and the ability to apply HR best practice, particularly in respect of complex grievance or disciplinary matters
• Strong Microsoft Office skills and confidence using in house tracking and reporting systems
• A friendly, supportive, and empathetic approach, with the confidence to challenge and make fact-based, balanced decisions

Why B&M?

We offer you a range of great benefits including discount in our stores, a colleague portal offering discount for numerous retailers, hospitality & much more! Check out our full benefits here - https://careers.bmstores.co.uk/our-bm-benefits/

If you thrive in solving a problem, have great attention to detail and have confidence and expertise in ER matters this could be the job for you!

B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.