Part-time Physiotherapy Clinic Receptionist

Part-time (20-25hrs/week, Mon-Thurs) physiotherapy clinic receptionist position, in a modern, physiotherapy/massage therapy clinic. We have been in the Manotick community for over 20 years; located in the Manotick Mews shopping plaza.

• • SEE BOTTOM OF DESCRIPTION FOR WORK HOURS **
• THIS IS NOT A SUMMER POSITION - MUST BE ABLE TO WORK PAST AUGUST*

Clinic located in Manotick, only 10 minutes from Barrhaven, Riverside South, and Greely.

Position includes free parking, monthly team meetings, and a collaborative fun work environment!

We focus on sports, orthopedics, Women’s Health (including Pelvic Physiotherapy), massage therapy, and pedorthic custom orthotic consultations, inside of our renovated facility. We assess and treat general orthopedic conditions (neck, back, knees, post-surgery rehab, jaw pain, etc.), services include craniosacral therapy, Vestibular Rehab, Concussion Rehab, acupuncture, and dry needling.

Responsibilities include

Front-line & administrative duties

• Client scheduling and payment processing.
• Customer service and phone & email correspondence.
• Online payment processing for Blue Cross clients.
• Administrative duties: scanning, faxing, photocopying, and digital filing (no paper charts).
• Assist with clinic invoicing and receivables.

Clinical support

• Assist with clinic health, cleaning, and safety procedures.
• Assist with clinic laundry.

Growth & development

• Assist with policy and program development for clinic processes (office forms, etc.).
• Assist with marketing, advertising, and social media content and scheduling.

What we're looking for

Qualities

• Friendly and energetic.
• Passion for client/customer care.
• Fast learner and strong multitasker.
• Excellent communication skills in English (oral & written); French beneficial but not necessary.

Skills & experience

• Proficiency in Word, Excel, and Google Sheets; Clinicmaster experience is an asset.
• Background in hospitality or customer service is an asset.

SPECIFIC WORK HOURS/SHIFTS TO FILL

• Monday - 1:30-8pm
• Tuesday - 2-8pm
• Wednesday - 2-8pm
• Thursday - 1:30-7:30pm
• Expected start date is August 4th, 2026*

Job Types: Part-time, Permanent

Pay: From $18.50 per hour

Benefits

• Casual dress
• Flexible schedule
• On-site parking

Flexible language requirement

• French not required

Application question(s)

• Are you available to work the listed shifts beyond the summer (>September)?
• Why do you want to join our team?
• Are you available for all the listed shifts in the job posting?

Education

• Secondary School (preferred)

Experience

• receptionist: 1 year (preferred)
• customer service: 1 year (preferred)

Work Location: In person