Information Technology Support Technician

Parklands College, Table View, Cape Town, South Africa

Invites applications for an experienced

ICT SUPPORT TECHNICIAN

To commence as soon as possible

Parklands College Secondary Faculty is seeking an experienced ICT Support Technician to join our dynamic technology team. This position is suited to a technically proficient professional who thrives in a fast-paced educational environment and is ready to take ownership of complex technical challenges.

You will work closely with the ICT Manager to provide expert technical support across our state-of-the-art digital infrastructure. You will be a trusted technical resource for staff and learners, handling escalated issues and contributing to strategic technology initiatives. Additional duties include supporting College events, functions and open days.

Core Competencies

• Minimum 5 years ICT support experience (educational sector highly advantageous)
• Exceptional troubleshooting and problem-solving abilities
• Excellent service delivery and client satisfaction track record
• Strong interpersonal and communication skills
• Self-motivated with ability to work under pressure and prioritise effectively

Formal Qualifications

• Suitably qualified e.g. National Diploma, or BTech in IT or related field (or equivalent)
• Microsoft MCSA/MCSE certification
• CompTIA A+ and Network+
• Apple Certified Technician

Technical Expertise

• Google Workspace administration experience
• JAMF Mobile Device Management
• Multi-platform software and hardware support: Apple MacOS, iOS, Windows client and Server
• Networking experience: WAN, LAN and VLAN configuration and management
• Printer and multifunction device support
• 3CX or PBX experience
• Experience with CCTV systems

Highly Desirable

• SQL database management
• Edadmin Management Information System experience
• ARUBA wireless networking solutions
• Cybersecurity

Suitably qualified candidates should submit a comprehensive CV and cover letter to

careers@parklands.co.za by Friday, 31 July 2026.

Applications MUST include

Curriculum Vitae

Qualifications

Academic Transcripts

Police Clearance Certificate: cleared against the Criminal Clearance Register; cleared against the Child

Protection Register; clearance against the National Register for Sex Offenders (Proof of receipt of Application)

• Quote Vacancy Code: SEC/ICTSUPPORT

All applicants must be South African Citizens/Residents and hold a SACE Registration (if applying for a teaching post) or proof of application. Both teaching and non-teaching staff are required to provide the College with an NRSO Clearance Certificate. Failure to meet the minimum requirements of the advertised post will result in applicants automatically disqualifying themselves from consideration.

Applications will not necessarily entitle the applicant to a response, appointment, or an interview. We reserve the right not to proceed with filling the post.