Admin Assistant

Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients

Duties & Responsibilities

The Administrator Assistant is responsible for gathering, coordinating, and managing all information required to ensure the efficient and effective delivery of patient services in accordance with company policies, procedures, and quality standards.

This role serves as the primary administrative liaison between patients, medical aids, healthcare providers, technologists, and internal departments to ensure seamless patient care and service delivery.

Desired Experience & Qualification

Qualifications and Competency Criteria

• Essential: Grade 12 pass with exemption
• Job specific in-service training to understand customer needs, and associated products

o Proficiency will be determined by both theory test results and practical assessments

o Periodic assessments and performance evaluations to assess ongoing competency

Experience

• Previous experience with medical aid authorizations and claims preferable
• Proficiency in Microsoft Office suite
• Pastel
• 2-3 years of administrative experience in a sales or customer service role, experience in a medical device or healthcare industry preferred

Knowledge, Skills and Abilities

• Fluency in English and Afrikaans
• Strong written and verbal communication skills
• Must have own reliable transport
• Ability to work well under pressure and with large volumes of work
• Display strong attention to detail
• Ability to multitask, prioritize and remain organized