Support & Administrative Assistant (Bookkeeping & Sage Support)

About US

We are a well-established Sage Business Partner providing accounting software implementation, bookkeeping support, training, and consulting services to businesses across South Africa.

We are looking for an organised, proactive, and client-focused Support & Administrative Assistant to join our team. The successful candidate will work closely with one of our Senior Consultants, providing administrative support while assisting clients with Sage software and bookkeeping-related queries.

This position is ideal for someone with practical bookkeeping experience who enjoys working with people, has excellent attention to detail, and wants to develop a career specialising in Sage accounting software.

Responsibilities

• Prepare quotations, proposals, and client documentation.
• Assist clients with Sage Business Cloud Accounting and Sage Pastel queries via phone and email.
• Support software licensing, renewals, account queries, and client follow-ups.
• Assist with the setup and configuration of Sage Business Cloud Accounting and Sage Pastel.
• Provide bookkeeping support, including bank reconciliations, VAT processing, and financial reporting.
• Maintain accurate records of client interactions and support requests.
• Update internal tracking systems for completed work, billable hours, invoicing, and outstanding tasks.
• Schedule appointments and coordinate client communications.
• Ensure all electronic documents are accurately filed using Microsoft OneDrive and SharePoint.
• Keep up to date with new Sage software features and developments.

Minimum Skill Requirements

• Fluent in Afrikaans and English (spoken and written).
• Proven bookkeeping experience.
• Experience using Sage Pastel (Sage 50) is essential.
• Experience with Sage Business Cloud Accounting will be advantageous.
• Proficient in Microsoft Excel, Outlook, Word, and other Microsoft Office applications.
• Working knowledge of Microsoft OneDrive and SharePoint.
• Excellent organisational and administrative skills.
• Strong customer service and communication skills.
• Ability to work independently, prioritise tasks, and meet deadlines.
• Must reside in or near Brackenfell, Cape Town.

What We Offer

• Competitive salary based on experience.
• Ongoing Sage product training and professional development.
• Supportive, professional working environment.
• Opportunity to build a long-term career with an established Sage Business Partner.

How to Apply

lease submit your CV together with a short cover letter outlining:

• Your bookkeeping experience.
• Your experience with Sage Pastel (Sage 50).
• Any experience with Sage Business Cloud Accounting.
• Your salary expectation.
• Your earliest available starting date.

Only shortlisted candidates will be contacted.