Administrative Officer & Registry Associate

Administrative Officer & Registry Associate - Halifax, Nova Scotia

An Exciting Opportunity to Build From the Ground Up

Business Registration Center Inc. is seeking a motivated Administrative Officer & Registry Associate to pioneer our new presence in Halifax, Nova Scotia. This is your chance to build something meaningful from the ground up and grow into regional management.

About Business Registration Center (BRC)

Business Registration Center Inc. is a leading Canadian corporate registry services provider helping entrepreneurs across all Canadian jurisdictions form and maintain their businesses. We're expanding regionally to better serve our clients nationwide.

The Role

This position combines address service operations, customer service support, and office management. As the face of Business Registration Center in Nova Scotia, this solo role offers tremendous growth potential into regional management.

What You'll DoInitial Phase

You'll complete a comprehensive onboarding program including a mandatory 4-8 weeks PAID training period at our Edmonton, Alberta office (all travel, accommodation, and meal expenses fully covered). During this phase, you'll learn our systems and processes and begin managing address service operations.

Ongoing Responsibilities

Customer Service & Support (Primary Focus)

• Respond professionally to customer inquiries via phone and email
• Provide overflow support to our Edmonton customer service team
• Assist address service subscribers with mail-related questions
• Deliver timely and professional communication to all clients
• Maintain excellent customer satisfaction and reviews
• Outbound sales calls to existing customers

Address Service Operations

• Receive and process mail for address service subscribers at our Halifax location
• Scan and digitally deliver mail to customers within 24 business hours
• Manage customer mail forwarding requests via email
• Communicate proactively with subscribers about received mail
• Maintain accurate records and provide daily activity reports

Government Filing Submission

• Submit filings in person to the government registry
• Fulfill name search orders.

Office Management

• Maintain a professional and welcoming office environment
• Coordinate with contractors and building management as needed
• Manage office supplies, equipment, and operational readiness
• Ensure the office represents Business Registration Center's commitment to excellence

Walk-In Customer Service

• Welcome occasional visitors during business hours
• Provide information about our services
• Support customers seeking to verify our legitimacy and local presence

Office Setup Support

• Assemble furniture and organize workspace efficiently
• Set up office equipment including computers, printers, and scanners
• Coordinate access for contractor installations
• Create a professional environment that reflects our brand

What We're Looking For

Required Qualifications

• Minimum High school diploma or equivalent
• Minimum 1 year of customer service experience
• Strong English communication skills (written and verbal)
• Proficiency with Microsoft Office and Google Workspace
• Legally authorized to work in Canada
• Valid driver's license
• Ability to lift up to 30 lbs
• Professional demeanor and excellent interpersonal skills
• Ability to work independently and manage multiple responsibilities

Preferred Qualifications

• Post-secondary education in business, administration, or related field
• Experience in administrative, office management, or mail services
• Knowledge of Canadian business structures and incorporations
• Basic troubleshooting skills for office equipment
• Experience with CRM systems or order management software
• French language skills are an asset
• Local market knowledge and community connections

Physical Requirements

• Ability to lift up to 30 lbs
• Ability to bend, kneel, and reach for setup tasks
• Ability to work at a computer for extended periods
• Visual acuity for document scanning and reading

What We Offer

Compensation & Benefits

• Hourly Wage: $22 - $25 (Based on education and experience)
• Full Time (40 hours weekly)
• Part Time (Upon discussion)
• Work schedule: Monday-Friday, Business Hours TBD

Professional Development

• Comprehensive paid training program including 4-8 weeks at Edmonton office (all expenses covered)
• All necessary office equipment provided (PC, scanner/printer, business phone line)
• Ongoing support and guidance from experienced management team
• Career advancement opportunities into regional management roles

Work Environment

• Professional office space in Halifax
• Supportive team environment with Edmonton-based colleagues

The Ideal Candidate

You're self-motivated with excellent organizational skills and thrive working independently. You're customer-focused, adaptable, and excited about pioneering a regional office. Strong problem-solving abilities and professional communication are essential. You take pride in building something meaningful from the ground up and represent the company with professionalism and enthusiasm.

Ready to Build Something Great?

This is an opportunity to pioneer Business Registration Center's Nova Scotia presence, provide exceptional customer service, and advance into regional management. We look forward to hearing from qualified candidates.

Pay: $22.00-$25.00 per hour

Work Location: In person