Key Account Manager

Company Description

Dadco is a producer and supplier of high-quality alumina hydroxide and alumina oxide for European and global markets. The company is committed to meeting the highest industrial standards for product quality, stability, and logistics reliability. Dadco focuses on delivering consistent materials that support demanding industrial applications.

Its strong emphasis on operational excellence and customer satisfaction makes it an attractive workplace for professionals who value quality and performance.

As part of a Europe-wide enterprise group, Dadco operates in Switzerland from its offices in Lausanne. We are involved in property ownership, mining, mineral production and mineral sales and trading.

We are looking to increase our activities in other areas of business. An opportunity is available for applicants interested in joining our team. In very close contact with our sales managers and our CEO, you start to learn the business related to alumina-based chemicals. You establish relationship with our customers worldwide active in the chemical and ceramic industries.

Once the learning process complete, you define strategies based on your customer’s needs and help them achieve their goals. To fulfil your mission, you have full support of the Swiss back office and of the refinery technicians as well as the senior management to whom you report.

The position

Strategic Relationship Management (building trust, understanding client needs, advising)Account Planning and Strategy (developing account plans, identifying opportunities, contract negotiation) Cross-Functional Coordination (internal leadership, advocating for the client)Performance Monitoring and Reporting (tracking KPIs, business reviews, issue resolution)Marketing and Market Intelligence (Market and Competitor Monitoring, Industry Trend Analysis, Strategic Positioning and Feedback, Industry Representation)Sales and logistic reporting

Qualifications

• University graduate with 5-7 years experience in import/export office and/or international customer service roles would be valuable attributes
• Efficient, creative and self-governed describe you best.
• Fluent, written and verbal, in English and German.
• Very strong soft-skills and professionalism
• Strong Microsoft Office skills are essential
• Willingness to contribute across all levels of tasks Respectful verbal and non-verbal communication, thoroughness, energy, ability to work unsupervised, initiative and team skills are desired personal attributes.
• The Offer: An excellent opportunity to learn about the growing business of commodities selling.
• A well-prepared period of introduction, and the support of experienced people at high level (daily contact with the CEO). Administering complex deals in which different partners intervene.
• Our products are applied in a wide range of chemicals and ceramics industries.
• Meeting people at every possible management level.
• A hands-on organisation where your success will allow you to consider bigger responsibilities.