Debt Collector (UAE National)

Regular communication with the sales team to help resolve any outstanding amounts due.

To ensure that all monies are collected on time and to investigate reasons for non-payment.

Communicate effectively, both verbally and in writing, with all external customers – clear and concise letters, etc.

Resolve any issue with pending invoice by providing sufficient proofs or document to satisfy customers.

Communicate with Finance manager and analyze the outstanding debts situation and categories the individual account strategy.

• Plan course of action to recover outstanding payments
• Locate and contact debtors to inquire of their payment status
• Negotiate payoff deadlines or payment plans
• Handle questions or complaints
• Investigate and resolve discrepancies
• Create trust relationships with debtors when possible to avoid future issues
• Alert superiors of debtors unwilling or unable to pay when necessary
• Comply with requirements when legal action is unavoidable
• Any other duties as may reasonably be requested by the management.
• Bachelor's degree
• Proven experience as debt collector3+ years of experience
• Good communication skills
• MS Office