Business Operations Manager

Company Description

Asayish Comfort Care provides comprehensive Disability and Aged Care services across New South Wales, Australia, with a focus on high-quality, person-centered support. The organization is committed to helping clients enjoy their lives and experiences to the fullest through tailored care and guidance.

Asayish partners with clients and their support networks to understand individual needs and deliver consistent, compassionate services. The team takes pride in its role within the Disability and Aged Care sectors and is dedicated to continuous improvement and collaboration.

Role Description

The Business Operations Manager is a full-time, on-site role based in the Greater Sydney Area. This role oversees day-to-day operational activities, including planning, coordinating, and improving processes that support Disability and Aged Care service delivery.

The Business Operations Manager monitors performance metrics, manages budgets and resources, and ensures compliance with relevant regulations and internal policies. Responsibilities include leading and supporting staff, optimizing workflow across programs, identifying operational risks and opportunities, and implementing improvements to enhance client outcomes and organizational efficiency.

The role also involves close collaboration with senior leadership, care teams, and external stakeholders to maintain service quality and support strategic initiatives.

Qualifications

• Candidates should possess strong Business Operations and Operations Management skills to oversee daily activities and optimize processes.
• Candidates should possess solid Analytical Skills to interpret data, track key performance indicators, and support evidence-based decisions.
• Candidates should possess Program Management experience to coordinate multiple services, initiatives, and projects across the organization.
• Candidates should possess Finance skills to manage budgets, monitor costs, and support financial planning and reporting.
• Relevant qualifications in Business, Management, Health Administration, or a related field are preferred.
• Experience in Disability, Aged Care, or community services, including knowledge of relevant regulations and standards, is highly beneficial.
• Demonstrated leadership, stakeholder management, and communication skills, with the ability to work collaboratively in a multidisciplinary environment.
• Strong organizational and problem-solving abilities, with a proactive approach to continuous improvement and service quality.