Team Leader – Housekeeping – Jumeirah Emirates Towers

Job Summary

An exciting opportunity has arisen for an experienced Team Leader to join the Housekeeping department at Jumeirah Emirates Towers The main purpose of this role is provide a direct operations support to ensure the housekeeping department achieves its goals and effectively contributes to the guest experience whilst maintaining Jumeirah Brand standards.

• Liaises and cooperate with front office to ensure all areas are ready as per the needs of the department.
• Liaises with banqueting and the food and beverage department to ensure all areas are ready as per the needs of the department.
• Is constantly aware of the room status to obtain maximum vacant rooms for sale.
• Liaise and cooperate with the engineering department for all maintenance repairs to be done in the various areas.
• Completes daily checks of all guest rooms on allocated section and report discrepancies found.
• Checks VIP rooms prior to guest arrival and thereafter daily to ensure that the standard is maintained for the duration of the guest stay.
• Ensures that pantries are properly stocked with linen, guest supplies, cleaning supplies according to the established par stock.
• Ensures all deep cleaning programmes are carried out as per set schedules.
• Ensures that plants and flowers are looking fresh and in good condition and to inform the florist of any touch ups that need to be done.
• Understands and adheres to all fire safety procedures.
• Communicate new or amended procedures to relevant departments/ colleagues in a timely manner, ensuring they have been understood.
• To train and coach all housekeeping attendants according to the monthly training plan set-up by the departmental trainer.
• Assists in all inventories, which are conducted on a monthly or quarterly basis.
• Ensures that a complete handover is done at the end of every shift, logging any relevant information or requests.

About you

The ideal candidate for this position will have the following experience and qualifications:

• Minimum 2-3 years in an International 5-star hotel property.
• Minimum 2 years in a professional supervisory role held in respect to this same function and department.
• Experience in training and development.
• Experience in all aspects involved in Retail as well as General Housekeeping.
• At least high school graduate or with degree in Hospitality Management
• Excellent English communication skills.
• Basic computer knowledge.
• Knowledge about cleaning chemicals and equipment.
• Ability in taking initiatives, displaying leadership, problem solving, delegating, prioritizing and goal setting. Colleague management and sustenance of people relations is significant in this case.

About the Benefits

This position offers a highly competitive salary and package which includes: fully furnished shared accommodation, free transport to and from your place of work, uniform, laundry services, meals during working hours, You will be entitled to one return ticket to your home destination, which will be paid in two installments, one per anniversary year, medical coverage as well as accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.