SENIOR RECEPTIONIST, FRONT DESK & SALES COORDINATOR – 4+ YEARS UAE EXPERIENCE

SENIOR RECEPTIONIST, FRONT DESK & SALES COORDINATOR – 4+ YEARS UAE EXPERIENCE

Job Type: Full-Time

Salary: AED 2,500 – AED 4,000 per month

Duty Time: 10:00 AM – 7:00 PM / As Assigned

Location: Deira / Karama / Al Nahda / Other Assigned Company Locations

Joining Requirement: Immediate Joiners Only

Visa: Company Visa Provided to the Selected Candidate, subject to company policy and applicable UAE requirements

JOB SUMMARY

We are urgently hiring a highly experienced, energetic, professional, and client-focused Senior Receptionist, Front Desk Executive & Sales Coordinator.

The ideal candidate must have more than 4 years of relevant UAE experience in a similar role, preferably within a Business Formation, PRO Services, Immigration, Visa Processing, AMER, Tasheel, Document Clearing, or related UAE service industry.

This is not a basic receptionist position.

The selected candidate will act as a key support person for management, sales, front office operations, administration, client coordination, and internal team coordination.

Candidates with additional practical experience in HR and Accounts will be given preference.

MANDATORY UAE INDUSTRY EXPERIENCE

The candidate must have relevant UAE experience in the same or a closely related industry, including:

• Business Formation and Company Setup
• PRO Services
• Immigration Services
• UAE Visa Processing
• Tourist and Residence Visa Services
• AMER-Related Services
• Tasheel and Labour Services
• Document Clearing Services
• Government Service Coordination

More than 4 years of relevant UAE experience in a similar Receptionist, Front Desk, Sales Coordinator, Client Coordinator, or Administrative role is highly preferred.

Candidates without relevant UAE industry experience should NOT APPLY.

FRONT DESK & RECEPTION RESPONSIBILITIES

The selected candidate will be responsible for professionally managing the company's front office and reception activities.

Responsibilities include

• Professionally greeting and welcoming clients
• Receiving office visitors and directing them appropriately
• Managing client appointments and office meetings
• Maintaining a professional and welcoming reception environment
• Answering and coordinating incoming calls
• Handling basic client enquiries
• Coordinating clients with the appropriate consultant or department
• Maintaining visitor and appointment records
• Following up with clients regarding scheduled meetings
• Calling clients to confirm office appointments
• Supporting management with front office coordination
• Maintaining professional client communication and confidentiality

SALES COORDINATOR RESPONSIBILITIES

The candidate must have strong sales coordination and client calling experience.

The selected candidate will be required to make a minimum of 150 client calls per working day for initial eligibility checking, lead qualification, appointment scheduling, and client follow-up.

Responsibilities include

• Calling a minimum of 150 clients per working day
• Conducting initial client eligibility checks
• Qualifying incoming and assigned leads
• Inviting eligible clients for office appointments
• Scheduling client consultations and meetings
• Confirming client appointments
• Following up with no-show clients
• Re-scheduling missed appointments
• Coordinating client meetings with sales consultants
• Maintaining daily call and appointment reports
• Updating lead status accurately
• Distributing leads to the sales team
• Monitoring lead allocation and follow-up
• Coordinating with sales consultants regarding pending leads
• Supporting the sales team in achieving appointment and conversion targets

Strong telephone communication, client follow-up, and appointment booking experience is mandatory.

LEAD DISTRIBUTION & TEAM COORDINATION

The candidate will be responsible for coordinating between management and the sales team.

Key duties include

• Distribution of leads to assigned sales consultants
• Monitoring lead follow-up activities
• Maintaining lead distribution records
• Coordinating daily sales activities
• Following up with team members regarding assigned leads
• Preparing daily appointment schedules
• Coordinating client meetings
• Supporting management with sales activity updates
• Maintaining daily call, lead, and appointment reports
• Escalating unattended or delayed leads to management

The candidate must be highly organised and capable of coordinating multiple employees and client appointments simultaneously.

INTERVIEW & HR COORDINATION

The candidate will also support management and HR with recruitment and interview coordination.

Responsibilities may include

• Calling candidates for interviews
• Scheduling interview appointments
• Confirming interview attendance
• Following up with shortlisted candidates
• Maintaining interview schedules
• Coordinating candidates with management
• Collecting basic candidate documents
• Supporting employee documentation and HR administration

Candidates with practical UAE HR experience will be given additional preference.

ADMINISTRATION & MANAGEMENT SUPPORT

The selected candidate will act as an operational support person for company management.

Responsibilities include

• Daily administrative coordination
• Preparing basic reports and records
• Supporting management with appointments and schedules
• Internal team communication and coordination
• Maintaining client and office records
• Supporting HR administration
• Supporting sales administration
• Following management instructions and operational assignments
• Coordinating between branches and departments

The candidate must be proactive, responsible, and capable of working with minimal supervision.

HR & ACCOUNTING EXPERIENCE – ADDED ADVANTAGE

Candidates with additional UAE experience in HR and basic accounting functions will be highly preferred.

Added advantage experience includes

• Employee File Management
• Attendance Monitoring
• Basic Payroll and Salary Coordination
• HR Documentation
• Interview Coordination
• Employee Joining Documentation
• Basic Accounts Administration
• Invoice and Receipt Coordination
• Payment Record Maintenance
• Expense Record Coordination
• Basic Accounting Software Knowledge

HR and Accounting experience is an added advantage but not the primary requirement for this position.

PERSONALITY & PROFESSIONAL PRESENTATION

As this is a highly client-facing position, the candidate must be:

• Professionally presented and well-groomed
• Confident and enthusiastic
• Warm and welcoming in personality
• Friendly and professional with clients
• Energetic and proactive
• Highly skilled in client communication
• Comfortable making high-volume client calls
• Capable of handling multiple responsibilities
• Organised and disciplined
• Supportive of management and team operations

The candidate must create a positive, professional, and welcoming first impression for clients visiting the office.

LANGUAGE SKILLS

Strong English communication skills are required.

Candidates who can communicate in multiple languages will have an added advantage.

Additional language ability is highly preferred due to the company's diverse client base.

EXPERIENCE REQUIREMENT

More than 4 years of relevant UAE experience in a similar Receptionist, Front Desk, Sales Coordinator, Client Coordinator, or Administrative role is highly preferred.

Relevant experience within Business Formation, PRO Services, Immigration, Visa Processing, AMER, Tasheel, or Document Clearing offices is strongly required and preferred.

Candidates must demonstrate strong practical experience in

• Front Desk Operations
• Client Handling
• High-Volume Client Calling
• Lead Qualification
• Appointment Booking
• Sales Coordination
• Lead Distribution
• Team Coordination
• Administration

SALARY PACKAGE

Basic Salary: AED 2,500 – AED 4,000 per month

The final salary will be determined based on

• UAE Industry Experience
• Front Desk Experience
• Sales Coordination Experience
• Client Calling Capability
• Appointment Conversion Skills
• Communication and Language Skills
• HR and Accounting Knowledge
• Professional Presentation
• Overall Interview and Performance Evaluation

COMPANY VISA

The company will provide employment visa sponsorship to the selected and eligible candidate, subject to company policy, management approval, and applicable UAE employment requirements.

WORK LOCATION & BRANCH FLEXIBILITY

The candidate must be flexible to work at any company branch or assigned office location.

Possible locations include

Deira | Karama | Al Nahda | Other Company-Assigned Locations

The company may assign the employee to any branch or work location based on operational requirements.

Location and branch flexibility is mandatory.

MANDATORY PRE-JOINING DOCUMENTS

Before joining, the selected candidate must provide

• Valid Passport Copy
• UAE Visa / Residence Status Copy
• Educational Certificates
• Relevant UAE Experience Certificates and Supporting Documents
• Previous Employment Documents, where applicable
• Police Clearance Certificate
• Two UAE References / Emergency Contacts
• Two Emergency Contacts in the Candidate's Home Country

All experience and supporting documents may be subject to company background verification.

IMPORTANT – DO NOT APPLY IF

Please do not apply if you

• Are a fresher
• Do not have relevant UAE experience
• Do not have similar industry experience
• Are not comfortable making a minimum of 150 client calls per working day
• Do not have sales coordination or appointment booking experience
• Cannot handle front desk and receptionist duties
• Are not comfortable coordinating sales teams and distributing leads
• Cannot join immediately
• Are not flexible to work at assigned company branches

ONLY EXPERIENCED, ENERGETIC, PROFESSIONALLY PRESENTED, CLIENT-FOCUSED, AND IMMEDIATE JOINERS SHOULD APPLY.

4+ YEARS OF RELEVANT UAE EXPERIENCE IS HIGHLY PREFERRED.

URGENT HIRING – IMMEDIATE JOINER REQUIRED

Pay: AED3,000.00 - AED4,500.00 per month

Work Location: In person