Sales Manager - Leisure

Company Description

Raffles Hotels & Resorts

The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Raffles & Fairmont Doha

Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.

Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.

Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.

Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.

About the Application Process

At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Sales Manager - Leisure.

The Sales Manager will be responsible for driving leisure business to Raffles & Fairmont Doha, with a strong focus on luxury leisure segments and global travel consortia.

The role will develop and manage relationships with high-end leisure partners, including luxury travel advisors, consortia, and premium travel programs, to maximise room revenue and reinforce both brands’ positioning as leading luxury destinations in Doha.

Key Responsibilities

• Develop and grow a portfolio of luxury leisure accounts, including tour operators, wholesalers, DMCs, and global luxury consortia
• Maintain strong knowledge of luxury leisure segments, particularly Consortia, AMEX, FHR, and Virtuoso, including program requirements and production drivers
• Identify new business opportunities in key leisure source markets
• Negotiate leisure contracts, preferred partner agreements, rates, and value-added inclusions in line with brand and revenue strategies
• Ensure accurate rate loading, promotions, and content across all distribution platforms.
• Represent Raffles & Fairmont Doha at international trade shows, roadshows, sales missions, and consortia events
• Conduct sales calls, presentations, and familiarization trips for luxury travel advisors and partners.
• Monitor market trends, competitor activity, and luxury travel demand to provide strategic insights.
• Collaborate closely with Revenue Management, Marketing, Reservations, and Operations to optimize pricing, campaigns, and delivery of contracted business
• Prepare and execute annual leisure sales plans, track production and ROI, and provide regular reports and forecasts
• Act as a brand ambassador, ensuring partners understand brand positioning, guest experience, and that all contracted luxury benefits are delivered seamlessly

Qualifications

What will you bring to this role?

• Minimum 3–5 years of experience in leisure sales within luxury hotel/s and/or resort/s
• Proven experience working with luxury consortia and premium travel programs, including Virtuoso, AMEX, and FHR
• Strong understanding of global luxury travel distribution and advisor networks
• Possesses strong insight into European and American luxury travel markets, including customer behavior, expectations, and purchasing drivers
• Middle East market experience preferred
• Excellent negotiation, presentation, and relationship-management skills
• Fluent in English; additional languages are a strong advantage
• Strong commercial and strategic mindset with a focus on luxury revenue growth
• Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected
• Create an environment where colleagues are empowered, supported and recognized