Responsibilities
Customer Engagement & Technical Solutioning
- Act as the lead technical expert in pre-sales engagements with facilities company, building management system and building owner for smart metering deployments.
- Conduct detailed site surveys, needs assessments, and gap analyses to understand customer operational and technical requirements.
- Architect end-to-end smart metering solutions — including AMI head-end systems (HES), meters, communication networks (RF mesh, PLC, cellular), IoTs sensors and MDMS integration.
- Develop and deliver compelling technical presentations, product demonstrations, and proof-of-concept (PoC) engagements.
Proposal & Tender Management
- Lead the technical response to RFPs, RFIs, and tenders — producing solution architecture documents, BOMs, technical compliance matrices, and effort estimates.
- Collaborate with product, engineering, and commercial teams to craft winning proposals that align with customer specifications and commercial targets.
- Define and document system design specifications, network coverage models, data throughput calculations, and cybersecurity frameworks for submitted bids.
Cross-Functional Collaboration
- Bridge the gap between field sales, product management, software, and delivery/implementation teams to ensure technical feasibility of proposed solutions.
- Provide structured customer feedback and market intelligence to inform product roadmap decisions and feature prioritisation.
- Support the post-sale transition by creating detailed handover documentation for delivery and project management teams.
Market & Regulatory Intelligence
- Monitor smart metering regulatory frameworks, standards (IEC 62056 DLMS/COSEM, ANSI C12, EN 13757, G3-PLC), and government mandates across target markets.
- Track competitor product offerings, technology trends (IoT, edge computing, AI-driven grid analytics), and emerging procurement frameworks.
- Represent the company at trade exhibitions, technical conferences, and industry forums (e.g., DistribuTECH, Metering Europe).
Requirements
- Bachelor's degree (or higher) in Electrical Engineering, Electronics Engineering, Power Systems, or a closely related discipline.
- Minimum 5 years of experience in smart metering, AMI, energy management, or related utility/electrical technology sectors.
- Hands-on experience with smart meter hardware (single-phase and three-phase electricity meters) and metering communication protocols (DLMS/COSEM, OBIS, MBUS).
- Strong knowledge of AMI network communication technologies: RF mesh (e.g., LoRaWan, NB-IoT, Wi-Fi, Zigbee, Sigfox, BLE and Wire-Pas), PLC (G3-PLC, PRIME), NB-IoT, LTE-M, and 4G/5G cellular.
- Proficiency with AMI Head-End Systems (HES), Meter Data Management Systems (MDMS), and integration with billing, OMS, and GIS platforms.
- Familiarity with cybersecurity standards applicable to smart grids: IEC 62351, NERC CIP, GDPR/data privacy considerations.
- Experience with power quality analysis, load profiling, revenue protection, and tamper detection in metering deployments.
- Proven track record supporting successful commercial bids and tender responses in B2B technology sales environments.
- Ability to create technically rigorous yet commercially persuasive documentation — solution architectures, technical white papers, TCO models.
- Experience presenting at executive/C-level within utility organisations, demonstrating business value alongside technical depth.
- Proficiency in data analysis tools (Python, SQL, Power BI) for system performance modelling and pilot evaluation.
EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411
