IT Support Engineer

Role: IT Support Engineer Location: Manchester / Oldham Salary: £32,000 (DOE) Industry: Manufacturing

We're recruiting on behalf of a well-established manufacturing/distribution business for an IT Support Engineer to join their small but busy IT team. You'll be the go-to person for day-to-day IT issues across a mixed office, factory and warehouse environment, real hands-on variety rather than sitting behind a helpdesk queue all day.

What you'll be doing

• Providing 1st/2nd line support to office, factory, warehouse and remote users* Installing, configuring and troubleshooting desktop PCs, printers, scanners, IP phones and mobile devices* Getting involved in IT projects across the business * Owning helpdesk requests end-to-end and keeping resolution times tight

What you'll need (2+ years' experience)

• Windows 11* Microsoft Intune, Azure and O365* Windows Server 2019+* Active Directory, Group Policy, DHCP, DNS* Switches, VLANs, Wi-Fi and VPNs* iOS and Android device management* VoIP telephony* ManageEngine ServiceDesk Plus or similar

Nice to have (not essential)

• HCL Notes/Domino* Endpoint security deployment* VMware / Hyper-V* macOS* Linux

The details: This is a permanent role, mainly site-based across two locations in Greater Manchester (Whitefield and Royton), so you'll need a full driving licence and your own car. Salary is set at £32k but there's flexibility for the right person with stronger experience.

If this sounds like your kind of role, get in touch and we can talk you through it.