Inside Sales & Business Development Representative

Inside Sales & Business Development Representative

Location: Stittsville, ON

Job Type: Full-Time, Salaried

About Sani-Sol

Sani-Sol Inc. is a proudly Canadian-owned distributor of janitorial supplies, cleaning chemicals, equipment, food service products, safety supplies, and facility maintenance solutions. For over 40 years, we have proudly served businesses throughout Eastern Ontario and Western Quebec by providing quality products, expert advice, and exceptional customer service.

Position Summary

Sani-Sol is seeking a motivated, outgoing, and driven Inside Sales & Business Development Representative to join our Ottawa team.

This is an office-based sales role focused on generating new business and growing our customer base. Your primary responsibility will be to proactively contact prospective customers, identify opportunities, build relationships, and introduce businesses to the products and services Sani-Sol offers.

In addition to business development, you will work closely with our Customer Service Representatives (CSRs), assisting with customer inquiries, quotations, and order support during busy periods to help ensure an exceptional customer experience.

Training & Development

We believe product knowledge and customer service are the foundation of successful sales.

Your first three months will be spent training alongside our Lead Customer Service Representative at the front counter. During this time, you will:

• Learn our products and their applications.
• Become familiar with our customers and the industries we serve.
• Gain hands-on experience with our business systems and processes.
• Understand order processing, quoting, inventory, and customer service best practices.
• Build the product knowledge and operational understanding needed to confidently sell our solutions.

Following the training period, your focus will transition primarily to inside sales and business development while continuing to support the CSR team as needed.

Key Responsibilities

• Prospect and develop new business through outbound phone calls, email, and other outreach.
• Identify potential customers and build relationships with key decision-makers.
• Generate quotations and follow up on sales opportunities.
• Maintain an active pipeline of prospective customers.
• Follow up with existing customers to identify additional sales opportunities.
• Assist the CSR team with customer inquiries, quotations, and order processing during busy periods.
• Maintain accurate records of customer interactions and sales activities.
• Stay current on Sani-Sol’s products, services, and promotions.
• Work collaboratively with customer service, warehouse, purchasing, and outside sales to deliver outstanding customer experiences.

Qualifications

• Previous experience in sales, customer service, or business development is preferred.
• Excellent communication and interpersonal skills.
• Comfortable initiating conversations and developing new business opportunities.
• Strong organizational and time management skills.
• Self-motivated with a positive attitude and strong work ethic.
• Comfortable learning technical products and providing product recommendations.
• Proficient with Microsoft Office and able to learn new software systems.

Preferred Qualifications

• B2B sales experience.
• Experience in the janitorial, sanitation, industrial, safety, or facility maintenance industry.

What We Offer

• Competitive salaried compensation.
• Competitive commission package to be determined after training period.
• Comprehensive benefits package.
• Paid vacation.
• Extensive hands-on training and ongoing professional development.
• Opportunities for career advancement within a growing company.
• A collaborative, supportive, and team-oriented work environment.

Why Join Sani-Sol?

At Sani-Sol, we believe great salespeople are built through knowledge, relationships, and exceptional customer service. You’ll receive comprehensive training, work alongside experienced professionals, and become part of a company that values teamwork, integrity, and long-term customer relationships.

If you’re driven to build relationships, enjoy helping customers, and want to grow your career in sales, we’d love to hear from you.

Pay: $44,000.00-$54,000.00 per year

Benefits

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off

Work Location: In person