Executive Assistant to Founder — Operations, Administration & Growth

We’re Hiring: Executive Assistant to Founder

Operations, Administration & Growth

Harrington is a rapidly growing technology retail company specialising in gadgets such as Kindle and Kobo e-book readers, cameras and other consumer electronics.

We are also expanding into new product categories, improving our internal systems and exploring new markets.

We are looking for a serious, hardworking and disciplined individual to work directly with the founder and become a trusted key person in the company.

This is not a traditional personal assistant role, and it is not limited to administrative work.

You will be involved across the business, helping the founder manage daily operations, execute projects, solve problems and build the company.

Key Responsibilities

Your responsibilities may include

• Supporting the founder with daily priorities, follow-ups and execution
• Keeping track of important tasks, deadlines and projects
• Handling administration, documentation and internal coordination
• Supporting sales and customer service
• Managing e-commerce marketplace operations
• Handling procurement and purchasing
• Communicating and following up with suppliers
• Comparing supplier prices, quality, payment terms and reliability
• Preparing and following up on purchase orders
• Monitoring stock requirements and incoming shipments
• Conducting product, supplier and market research
• Improving SOPs, workflows and internal systems
• Creating and maintaining Excel or Google Sheets reports
• Supporting marketing activities and content coordination
• Assisting with new product launches
• Supporting company and market expansion
• Coordinating with employees, customers, suppliers and business partners
• Identifying problems and suggesting practical improvements
• Managing special projects from planning until completion
• Taking ownership of tasks and ensuring they are properly completed

As trust and capability grow, you may be given greater responsibility, coordinate important projects and represent the founder in certain business matters.

This Is Not a Routine Job

You should not expect to perform the same work every day.

Some days may involve procurement and supplier negotiations. Other days may involve customer service, administration, data analysis, marketing, improving an SOP, researching a new product or solving an operational problem.

Our priorities will continue changing as the company grows.

If you expect a fixed routine and only want to perform the same assigned duties every day, this role may not be suitable for you.

We are looking for someone who enjoys working on projects, solving problems, learning new things and helping build a company together.

Requirements

• Must be able to communicate in English and Bahasa Malaysia
• Chinese language ability is an added advantage
• Must know how to use Microsoft Excel or Google Sheets
• Must be comfortable using AI tools such as ChatGPT for research, writing, analysis and productivity
• Hardworking, responsible and disciplined
• Honest, trustworthy and able to handle confidential information
• Organised and able to manage multiple tasks
• Able to learn quickly and adapt to changing priorities
• Able to think independently and solve problems
• Brave, confident and willing to handle unfamiliar situations
• Not afraid to ask questions, speak up or give honest opinions
• Willing to take initiative instead of waiting for every instruction
• Able to follow through and ensure tasks are completed properly
• Comfortable working closely with the founder
• Serious about building a long-term career with the company
• Interested in technology, gadgets, e-commerce and business growth

No specific experience level is required.

We care more about your attitude, intelligence, integrity, discipline, courage, adaptability and willingness to learn than qualifications alone.

Who Will Succeed in This Role?

This role may suit someone who

• Wants direct exposure to how a growing company is built and managed
• Enjoys handling different responsibilities
• Is resourceful and finds ways to get things done
• Can turn ideas and discussions into actual execution
• Notices problems and takes action without always being told
• Wants to develop into a leadership or management position
• Is looking for a serious and long-term opportunity
• Wants their performance and contribution to directly affect their career growth

Career Growth

At Harrington, career growth is based on performance, contribution, judgment and responsibility not seniority.

The right individual may gradually become one of the founder’s most trusted team members and take on a significant role in the future of the company.

However, trust, authority and career growth must be earned through reliability, consistent performance and results.

We are looking for someone with the potential to become the founder’s right-hand person—not someone who only wants to complete basic assigned tasks.

Location: Menara 8trium, Bandar Sri Damansara

Employment Type: Full-time, on-site

Working Days: 5 Days a week

Working Hours: 9AM-6PM (can be adjusted)

Salary: From RM3000

Pay: From RM3,000.00 per month

Benefits

• Opportunities for promotion
• Professional development

Work Location: In person