Call Center Rep

Our client, a leading organization in the customer service industry, is seeking a dedicated Call Center Rep to join their team. As a Call Center Rep, you will be an essential part of the customer support department, assisting clients and ensuring their needs are met with professionalism and care.

The ideal candidate will demonstrate excellent communication skills, patience, and a proactive attitude, which will align successfully within the organization.

Job Title: Call Center Rep

Location: Memphis, TN

Pay Range

$13.50

Shift: 1st:7am-4pm

2nd:4pm-1am

What's the Job?

• Handle inbound calls from customers, providing prompt and courteous assistance
• Assist customers with inquiries, account information, and service issues
• Document customer interactions accurately in the system
• Follow up on customer requests to ensure resolution
• Maintain a positive and professional attitude during all interactions

What's Needed?

• Ability to communicate clearly and effectively
• Strong problem-solving skills and attention to detail
• Ability to work in a fast-paced environment
• No prior experience required; training will be provided
• Willingness to undergo background check and drug testing

What's in it for me?

• Opportunity to gain valuable customer service experience
• Supportive team environment
• Potential for future growth within the organization
• Competitive pay rate
• Work in a dynamic and inclusive workplace

Upon completion of waiting period associates are eligible for

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win.

We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.

Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years.

We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

Skills

Background Investigation, Brand Positioning, Call Centers, Communication Skills, Customer Relations, Customer Support/Service, Dental Insurance, Detail Oriented, Disability Insurance, Diversity, Life Insurance, Prescription Drugs, Problem Solving Skills, Talent Management

About the Company

Manpower

.

Company Size

100 to 499 employees

Industry

Staffing/Employment Agencies

Founded

1948

Website

https://www.manpower.com