Call Center Agent

Job Overview

Five Star Improvements Inc is seeking a motivated and driven individual to join our new inside sales team. As an Entry-Level Call Center agent, you will play a key role in supporting the sales efforts of our company and ensuring customer satisfaction.

At Five Star Improvements , we believe the path to success is through our people. Inside Sales Representatives who show initiative, exceed their quotas, and display a positive attitude will have the potential to advance to other sales positions.

This is an entry level position, but all candidates will be considered.

Responsibilities

• Respond to customer inquiries and provide product and service information
• Generate new business opportunities through outbound calls and follow-up activities
• Build a book of business through cold calling/warm calling/hot calling
• Build and maintain positive customer relationships
• Accurately enter and maintain customer information in our CRM system
• Meet or exceed sales goals and performance metrics
• Continuously learn about new products, services, and industry trends
• Assist the Customer Service team during select periods of time

Qualifications

• Strong interpersonal and communication skills, both written and verbal
• Ability to work independently and as part of a team
• Excellent organizational and time management skills
• Utilize marketing generated leads to create sales opportunities
• Prior sales experience is a plus, but not required
• Knowledge of construction industry a plus

This role is ideal for motivated professionals eager to grow their career in inside sales within a fast-paced, innovative environment.

Compensation for this position is a combination of hourly rate plus bonus structure.

If you're passionate about sales and have a drive to succeed, we want to hear from you! Apply now to join our growing team.

Five Star Improvements Inc. is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person