- Agility and Process Lead
- Brisbane, Sydney or Melbourne
- Lead shaping of Pre-Delivery processes in a complex enterprise environment
- Support delivery readiness across major transformation program
- Join a flexible team with strong career growth pathways
About The Role
Suncorp is looking for an experienced Agility and Process Lead to support the Digital Insurer Transformation Office. This role will review, refine and establish practical processes, governance, templates and ways of working that support teams from ideation, discovery through to delivery.
You will work with business, technology teams and leaders to create clear processes for how work flows from ideation into delivery, reduce rework and improve delivery confidence across a large, complex program environment. This is a hands-on role for someone who has built, embedded and improved Lean-Agile practices end-to-end, not only advised on them.
What You'll Do
- Lead the design and ongoing improvement of practical processes, standards and governance that help work move from ideation and discovery into delivery with greater clarity.
- Partner with business, technology, delivery and risk teams to shape fit-for-purpose ways of working across a complex transformation program.
- Define clear entry and exit criteria, delivery pathways and evidence-based commitments so delivery teams receive well-formed scope and reduce rework.
- Establish templates, artefacts and reporting practices that support transparency, decision making and delivery readiness.
- Support end-to-end traceability from business benefits, requirements and design through to story-level delivery work, including use of Jira and related tooling.
- Use metrics and delivery insights to improve flow, predictability and early risk visibility for senior leaders and delivery teams.
What You'll Bring
- Proven hands-on experience in similar lean-agile operating model design roles across large programs and complex organisations.
- Strong experience applying end-to-end Agile delivery methods in practice, with the ability to build and embed ways of working that teams can use every day.
- Experience working across scaled Agile and waterfall delivery environments, with a strong understanding of program governance and delivery controls.
- Practical knowledge of delivery tooling such as Jira, with experience supporting traceability, reporting and delivery readiness.
- Highly developed communication skills with the ability to engage executive stakeholders, influence decision making and translate complex concepts into practical outcomes.A collaborative and outcome-focused approach, with the confidence to work through complexity, ambiguity and changing priorities with team support.
- Practical experience with DevOps and feature toggling approaches to support iterative and incremental delivery across concurrent releases is highly desirable What You'll Enjoy
- Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition.
- Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.
- Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
- Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
- Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
- Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
- Paid volunteer leave, donation matching, and unlimited emergency response leave
- Performance-based bonuses and Suncorp shares for eligible employees
- Diversity is celebrated through employee resource groups and inclusive policies for all families
- Explore our full benefits: www.suncorpgroup.com.au/careers/benefits
- At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected.
- We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
- If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact melissa.turkington@suncorp.com.au for a confidential conversation.
- To apply for this opportunity, please submit your application via the apply link provided.
- Email applications will not be considered.
